DianaSudyka

Illustration

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Welcome to my Etsy shop! I am an illustrator, mainly of children's picture book. This is where you can purchase prints of some of my work. Please read over my shop policies before ordering. Thank you!

Find more here: http://dianasudyka.com
All items in this shop are © 2007-2021 Diana Sudyka

Announcement

Last updated on May 17, 2021

Welcome to my Etsy shop! I am an illustrator, mainly of children's picture book. This is where you can purchase prints of some of my work. Please read over my shop policies before ordering. Thank you!

Find more here: http://dianasudyka.com
All items in this shop are © 2007-2021 Diana Sudyka

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Diana Sudyka

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Diana Sudyka

Reviews

Average item review
5 out of 5 stars
(636)
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Quality 46 Shipping 122 Customer service 36

Shop policies

Last updated on May 17, 2021
I am a Chicago area illustrator of books, and this is my Etsy shop. Most things here are hight quality archival inkjet prints of my gouache paintings. More samples of my work can always be found at www.dianasudyka.com

2021 SHIPPING UPDATES:
I package and ship all orders within 3-5 business days, and hand deliver to the USPS. Most shipments during the pandemic have arrived within the normal USPS delivery time frame, although there have been some exceptions. At this point (April 2021) everything has been arriving within it's normal delivery window. If you need to delay or expedite shipping, please contact me. I'll be happy to work something out.

If a print is damaged in transit, please contact me as soon as possible, and included a pic of the damaged print. I can either offer a discount or replace the damaged print. I can't accept damaged prints in which I have been notified more than 2 weeks after the print was delivered.

Very occasionally a package will go missing. If this is the case, in order to qualify for a refund a package must be missing for a 4 full weeks from the date it was shipped. Default shipping for all US orders is USPS Priority, and for international it is First Class International. If you wish to ship via another service such as UPS or FedEx you may contact me and I am happy to provide an estimate.

Thanks again, as your support is truly appreciated!

Take care - Diana

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Because all items in the shop are paper, unless an item has been damaged, returns and exchanges are not offered. However, if a print is damaged in transit, please contact me as soon as possible, and included a pic of the damaged print. I can either offer a discount or replace the damaged print. I can't accept damaged prints in which I have been notified more than 2 weeks after the print was delivered.

Very occasionally a package will go missing. If this is the case, in order to qualify for a refund a package must be missing for a 4 full weeks from the date it was shipped. Default shipping for all US orders is USPS Priority, and for international it is First Class International. If you wish to ship via another service such as UPS or FedEx you may contact me and I am happy to provide an estimate.
Payment
PAYMENT METHODS:

- I accept all payment via Paypal and Etsy Payments.
Shipping
Please also refer to Shop Policies for more details:

STANDARD SHIPPING:
- Orders are shipped within 3-5 business days of receiving payment.
- Orders for giclees are shipped flat, unless they are 12 x 16 inches or larger. In this case they are shipped rolled in a kraft tube.
- Domestic orders are shipped USPS Priority.

INTERNATIONAL ORDERS:
-Default shipping method for international orders is first class international. Please note that while this is the most economical method, and reliable, it is has very limited tracking. Orders will typically take up to 5 to 10 business days to arrive. If, however, you do not receive your item after 14 business days, please contact for assistance. Seller is not responsible for lost, or stolen packages or any customs fees that may be incurred in destination country, nor can seller offer assistance if contacted regarding missing shipments after 1 month from date of purchase.

-If you wish to upgrade to a trackable international shipping method, please contact for a price quote.

SHIPPING ADDRESS AND STATUS:
Please make sure that shipping address on order is current. If it is not your preferred shipping address, please convo me asap with the preferred address.

Shipping labels and confirmation emails with tracking are made through Endicia, and not Etsy's shipping interface. After you place an order here, you will receive a confirmation email with the tracking number in 2 to 4 business days. Please do not refer to the Etsy "purchases and reviews" page on your Etsy account as that will not reflect accurately whether or not your print has shipped.

GIFTS:
If your order is a gift for someone, please make sure that you provide their address, and if you would like me to include a handwritten note, please include that in the notes section your order.