DuchandO

Innisfil, Canada · 224 Sales

DuchandO

Innisfil, Canada 224 Sales On Etsy since 2012

0 out of 5 stars
(50)

Shop owner

Ashley

Contact

Announcement   CANADAPOST AND SHIPPING - Please note that if CP strikes/locks out I am unable to ship. Shipping will be available at the buyer's expense through a courier. Please contact me for a quote prior to purchasing.


Please check out our facebook page: www.facebook.com/duchandohandmade

You will find new items, updates, and news, and flash sales!

Announcement

Last updated on Jul 10, 2016

CANADAPOST AND SHIPPING - Please note that if CP strikes/locks out I am unable to ship. Shipping will be available at the buyer's expense through a courier. Please contact me for a quote prior to purchasing.


Please check out our facebook page: www.facebook.com/duchandohandmade

You will find new items, updates, and news, and flash sales!

Ashley

Contact shop owner

Ashley

Reviews

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Shop policies

Last updated on January 5, 2015
Welcome!! Here at Duch&O, we strive to provide you with the best handcrafted items for your babies....fur and people!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to the custom made nature of our products, no refunds are accepted.

We strive for 100% satisfaction, and will do what we can to achieve that. If there are any problems with your order, please let us know. We will do everything we can to ensure our customers are happy!
Payment
Payment through Paypal or Direct Check out, due before shipping of items.
Shipping
All items are shipped via Canada Post. International orders welcomed, please contact for shipping estimates. We cannot be held responsible for items lost in the mail.

All items will ship on within 2-5 business days. Orders are made withing 24-48 hours after payment has been received. Shipping accommodations can be made, if you would like your item(s) sooner.

Tracking numbers and RUSH deliveries are available, as per Canada Post charges. Please contact for a quote first!
Additional policies and FAQs
For hand dyed items- inconsistencies in colour may exist.

For fabric made items - pattern placement may vary

For items made with printed/solid knits - Cold water wash, tumble dry low. To prevent fading, hang to dry. Fading over time may occur, due to the custom printing and dyes used. We are not responsible for fading. All knit fabrics are prewashed in hot water, with Synthrapol or Retayne, and dried hot in the dryer.

Custom orders gladly accepted, please convo me for more details. Depending on the complexity of the item, please allow 2-4 weeks for completion. It is my goal to have the product to you as timely as possible. For payment, I will create a custom listing for you, for 50% of the purchase price. Upon payment, I will begin making the item. Upon completion, I will notify you and create another listing for you to complete the sale. Once paid, I will ship the item.

For fabric choices, please convo me.