Announcement
COVID 19 SHIPPING UPDATES:
PLEASE BE ADVISED, DUE TO COVID 19, I DO NOT GUARANTEE DELIVERY. Delivery for Christmas is not guaranteed during Covid19.
Please check out our facebook page: www.facebook.com/duchandohandmade
You will find new items, updates, and news, and flash sales!
Announcement
COVID 19 SHIPPING UPDATES:
PLEASE BE ADVISED, DUE TO COVID 19, I DO NOT GUARANTEE DELIVERY. Delivery for Christmas is not guaranteed during Covid19.
Please check out our facebook page: www.facebook.com/duchandohandmade
You will find new items, updates, and news, and flash sales!
Items
Reviews
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cherryl on Jan 22, 2022
5 out of 5 starsI purchased an ornament from here because of the great reviews and the amount of pets you are able to choose from. And I am so happy I did! Today, I received the ornament in the mail and was excited to see the extra detail I had requested (to add a little lizard). Definitely met my expectations! Had great communication with the owner and the ornament is so cute !!! I absolutely love it.
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David on Jan 6, 2022
5 out of 5 starsMy wife absolutely loved this ornament. It is very difficult to find a mother and sons ornament. The ornament was high quality and met my expectation.
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aimeesocholotiuk on Dec 20, 2021
4 out of 5 starsThought ornament was going to be a bit larger for the price point but super cute!
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matt on Dec 14, 2021
5 out of 5 starsEverything about it was perfect. Item, service, quick delivery Thanks!
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Nicole on Dec 1, 2021
5 out of 5 starsFantastic product, as advertised, and the designer was wonderful to work with our customizations. Definitely recommend this product and seller.
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Helena on Nov 30, 2021
5 out of 5 starsI have not seen it yet.. it was sent as a gift… however I saw the draft and it looked beautiful…. The recipient also liked it…
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Sarah on Nov 27, 2021
5 out of 5 starsThe puzzle I purchased is beautiful! The colours are so bright and vivid, there are charming sparkle details to add to the "magic" of the item. The customer service is excellent! The entire experience of ordering, customizing and receiving the final product was so quick. My children will love this unique way to greet our scout elf this year.
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Shop policies
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
We strive for 100% satisfaction, and will do what we can to achieve that. If there are any problems with your order, please let us know. We will do everything we can to ensure our customers are happy!
Payment
Shipping
International orders welcomed, please contact for shipping estimates. We cannot be held responsible for items lost in the mail.
All items will ship on within 2-5 business days. Orders are made withing 24-48 hours after payment has been received. Shipping accommodations can be made, if you would like your item(s) sooner.
Tracking numbers and RUSH deliveries are available, as per Canada Post charges. Please contact for a quote first!
Additional policies and FAQs
For fabric made items - pattern placement may vary
For items made with printed/solid knits - Cold water wash, tumble dry low. To prevent fading, hang to dry. Fading over time may occur, due to the custom printing and dyes used. We are not responsible for fading. All knit fabrics are prewashed in hot water, with Synthrapol or Retayne, and dried hot in the dryer.
Custom orders gladly accepted, please convo me for more details. Depending on the complexity of the item, please allow 2-4 weeks for completion. It is my goal to have the product to you as timely as possible. For payment, I will create a custom listing for you, for 50% of the purchase price. Upon payment, I will begin making the item. Upon completion, I will notify you and create another listing for you to complete the sale. Once paid, I will ship the item.