dudleyandbea

Dudley & Bea

Toronto, Canada · 71 Sales

dudleyandbea

Dudley & Bea

Toronto, Canada 71 Sales On Etsy since 2010

0 out of 5 stars
(30)

dudleyandbea is taking a short break

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Note from shop owner We're back at the drawing board, rejigging some things and getting organized. Y'all come back now y'hear?

Note from shop owner

Last updated on Aug 6, 2014

We're back at the drawing board, rejigging some things and getting organized. Y'all come back now y'hear?

Dayna Winter

Contact shop owner

Dayna Winter

Shop policies

Last updated on June 26, 2013
Welcome! Thanks for visiting! We strive to create the highest quality products with your pet's health and safety in mind. We are also mindful of our impact on the planet, and therefore use sustainable and recycled materials wherever possible.

Accepted payment methods

Payment
Payment will be accepted by Paypal only. Paypal accepts major credit cards.
Shipping
COMBINED SHIPPING ON MULTIPLE PURCHASES: Buying multiple items at once saves you $$$ on shipping costs!(check individual listings for details)

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SHIPPING POLICIES: I try to charge as little as possible for shipping, but this means that I am using the most economical (and slowest) methods of shipping. If you need your purchase to arrive quickly, please convo me PRIOR to purchase and I can adjust the shipping cost. Buyers from Canada and the US should receive their items within 7-10 business days after leaving my hands. Items are shipped within 5 business days of payment (therefore, please allow 2-3 weeks for arrival). International (overseas) shipments can take up to 6 WEEKS (unless express shipping is required - convo for details).

I am always willing to accommodate requests for express shipping! Please request insurance, if desired.

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DUTIES/CUSTOMS: Customers are responsible for any customs charges that may be incurred when shipped outside of Canada.
Refunds and Exchanges
All items are final sale for hygienic reasons. Be sure to order the correct size! Refunds/exchanges will not be honoured for items that are purchased in the wrong size. If you have a problem with craftsmanship, please convo me to discuss.
Additional policies and FAQs
SIZING: As each product is made by hand, some size differences can occur. Please be sure to check the measurements carefully on each listing.
To measure your pet's chest, use a measuring tape around the WIDEST part of your pet's chest. For the neck, measure around where a collar would normally sit. For the length, measure along the back from the collar position to the base of the tail.

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CARE INSTRUCTIONS: Please wash your new Dudley & Bea purchases only as needed. Hand wash in COLD water using mild detergent, rinse well, and lay flat to dry. For wool/knit items, use a wool-friendly detergent like Woolite. Do not place in dryer! Warm iron, if needed. Travel bowls should be washed with mild dish soap by hand, rinsed well, and air-dried in a dish rack.

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LIABILITY: While pet health and safety is important to us, it should be noted that pet choking or strangulation can occur with ANY pet product on the market. Care should be exercised when choosing and using Dudley & Bea products. Be sure to select the proper size (coats and collars) by measuring your pet accurately. Pets should be supervised during play (toys).

Dudley & Bea assumes no liability for injury caused by misuse or accidents.