DugDesigns is taking a short break


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Shop policies

Last updated on February 17, 2011
Thank you for visiting Dugdesigns, please review my policies listed below.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
Returns and exchanges
There are no refunds on custom orders, items lost or damaged by the USPS.
Insurance is optional per request.
If you are unhappy with your purchase and would like to return it, please contact me within 3 days of receipt. Items must be returned in the same condition they were delivered in with the original box. Items must be returned at your expense and mailed with delivery confirmation.
Paypal is the only method of payment accepted.
All items come in a Gift Box with a card. Default shipping is through the USPS with delivery confirmation. Priority mail is also available OR Overnight if you just can't live another day without an item!

***Please note that Paypal insists on shipping to the address of the registered account holder. If you would like third party shipping, it can be done on this condition, once delivery is confirmed online, my responsibility ends. I am not responsible for items stolen out of mailboxes & you agree not to demand a refund if it should happen. In such a situation, it may be wise for you to request insurance.