DunnJewellery
Buyers are raving!
This shop got multiple 5-star reviews in the past 7 days.
Announcement
Dunn Jewellery offers a large selection of handmade necklaces and earrings.
I specialise in custom orders, so if you like the style but don't find the exact thing you're looking for, send me a message and I'll happily work with you to create the perfect design.
Announcement
Dunn Jewellery offers a large selection of handmade necklaces and earrings.
I specialise in custom orders, so if you like the style but don't find the exact thing you're looking for, send me a message and I'll happily work with you to create the perfect design.
Items
Featured items
All Items
Reviews
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antonio on Jun 19, 2021
5 out of 5 starsExcellent customer service. SUPER helpful and friendly, would highly recommend this seller!
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VLogan on Apr 10, 2021
5 out of 5 stars1000 STARS !!!!!!! THE QUALITY OF THIS PIECE IS IMPECCABLE. IT'S GORGEOUS. I WOULD ABSOLUTELY RECOMMEND THIS SELLER.
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Venus on Mar 31, 2021
5 out of 5 starsPaul has been extremely helpful throughout the entire process and kept me in the loop to ensure customer satisfaction.
He did an amazing job transferring my late aunt’s complicated signature (in persian) on to a pendant which became a beautifully sentimental gift for my cousin. I couldn’t recommend Paul and his workmanship enough. -
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Nathalie on Mar 18, 2021
5 out of 5 starsPaul made my necklace in an impressively short space of time when I asked and there was great communication the whole way. It arrived a day early - beautifully made necklace (exactly as designed) in a nice box. It was a really well received gift - I definitely recommend! Thank you so much Paul
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Fran on Mar 1, 2021
5 out of 5 starsReally lovely present and really helpful customer service with very quick delivery! Love it thank you
About DunnJewellery
Dunn Jewellery - Handmade Bespoke Jewellery
Hi, I'm Paul Dunn and I've been making custom jewellery pieces since 2014!
Shop members
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Paul Dunn
Owner, Designer, Creator
A Kent based dilettante, amateur artist and designer of trinkets. Paul makes all of the pieces, as well as running the online shop and social media.
Production partners
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Elliot Fitzpatrick
London, England
Elliot Fitzpatrick are a reputable London jewellery company who we send our finished products to for gold plating.
Shop policies
Shipping
Payment options
Returns & exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Custom and personalised orders
Whether you have an idea for a completely new custom commission, or you want a slight alteration to one of my existing products, I'm happy to work with you to make the perfect piece, and we won't charge you for anything until we have a design you're completely satisfied with.
You can get in touch either through Etsy's message service or by dropping me an email at paul@dunnjewellery.com to let me know what you're after. Feel free to be as vague or as specific as you like; whether you have an unrefined general idea or detailed diagrams I can work with you to turn them into reality.
Shipping and delivery times
Most of my jewellery pieces are made up and shipped within two of days of ordering. After that, how long depends entirely on the destination.
Orders within the UK normally arrive the next working day, European orders generally take 3 to 5 working days, and for the rest of the world, shipping time is usually 5 to 7 working days.
As soon as your order is shipped I'll let you know and give you any relevant tracking information. If your order doesn't arrive when it's expected please let me know and I'll work with you to find out what's happened, and if necessary send out a replacement.
Returns policy
I gladly accept returns and cancellations. If you wish to cancel an order please contact me within 6 hours of the order being placed.
To return an order, please contact me within 14 days of delivery and we will give you instructions on how to ship it back to us. Once the returned item is received we will refund you. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please note that I do not offer returns on custom orders. I will send you photographs of the finished piece for approval, and I'm always happy to make any changes or alterations at this stage.
Who makes your products?
Every item in my shop is handmade by me, Paul Dunn. I have a small garden shed workshop where every step in the production process, from design to finished product, takes place.
There is one exception to this; I don't have the facilities for gold plating, so for gold-plated products I send finished sterling silver pieces to Elliot-Fitzpatrick for plating.