Announcement Welcome to DurleyDean where you will find hand knit stylish scarves, cowls, hats, bags and other accessories for yourself and your home. Thank you and happy browsing!
Welcome to DurleyDean where you will find hand knit stylish scarves, cowls, hats, bags and other accessories for yourself and your home. Thank you and happy browsing!
Love at first stitch
From the very first day I picked up a crochet hook I've never looked back...it was love! The endless array of stitches keep my creative juices constantly fascinated. I design and crochet all the items in DurleyDean and I take great care in selecting yarns and creating each individual piece.
Just in case you're wondering I named the shop after the street I use to live on when I was over the pond...good times.
Thank you for stopping by and checking out my little shop!
Owner, Maker, Designer
Creative gal, coffee snob, lover of books, long runs and all things food related.....
PLEASE NOTE: All pieces are created by hand, so no two items are identical. That's the beauty of my pieces! Please allow for slight variances in colour from what is shown in the photo to the actual item.
I live in a smoke free environment, but I do have cat. I keep all of my yarn and other materials locked away so kitty is not tempted. As mentioned in the listings, I wash each item before delivery so it is ready to wear upon arrival. If you have any concerns please let me know.
Accepted payment methods
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
~ I use Canada post ground shipping. If you would like your item delivered faster please let me know and we can make other arrangements.
~ All items are securely wrapped and shipped in courier envelopes. If you prefer a box just let me know.
~ International orders will be shipped standard airmail.
~ I will obtain a proof of posting receipt for each package shipped.
~ If you require insurance or extra services please convo me and we can work out the best option, any extra costs are the responsibility of the buyer and must be paid for prior to shipping.
~ I cannot accept responsibility for lost or damaged parcels.
~ Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
~ Please note that shipping costs include packaging costs, time costs and postage costs.
Refunds and Exchanges
~ Please note that no refund will be given or exchange will be sent until the original item has been returned to me in its original condition.
~ Please note that shipping fees will not be refunded.
~ Please note that deposits for custom orders will not be refunded.
~ Refunds and exchanges will not be given for lost parcels unless they are returned to me by the postal services.
~ If your item arrives damaged please send me a picture of the packaging and the damage to the item, repairs may be possible depending on the severity of the damage to your item.
Additional policies and FAQs
Please leave me feedback if possible. A lot of time is invested into each item and to run a little shop, customer satisfaction is very important to me. If something went wrong with your shopping experience here at DurleyDean, please convo or e-mail me at durleydean [!at] gmail.com to get the situation resolved asap.
Custom orders are always welcome and in fact I look forward to creating a piece that is uniquely yours! I require a minimum of 7-10 business days to make a custom order, depending on the item, I can usually finshed it faster. I will be sure to keep you updated on the process and will contact you when the listing is available and ready for delivery.
If you have any questions about choosing a different color, please let me know!
**Please note that if the yarn you've selected is not available in the colour(s) of your choice they will need to be ordered, which will alter the time of completion for the custom order, normally 2-3weeks**
**Also please keep in mind colors may vary from screen to screen**
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