Dutch Sisters

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Shop policies

Last updated on May 12, 2014
Welcome! We are Corry and Heleen, two creative sisters who are delighted to share their passion for designing and making crafty things and thrifting. It was our dream to open up our own shop one day. So here it is a little shop where we sell our handmade goodies, our thrifty finds and fabrics. For more information, visit our blog http://dutchsister-s.blogspot.com

Accepted payment methods

Returns and exchanges
We give full refund minus shipping fee. If for any reason you are not satisfied with the item you bought and you would like to return it back for refund please contact us for our postal address where to send it back, providing that you have not used it and send it back within 7 days of receipt.

Customers are responsible for the shipping fee to send the order back to us for refund .
All prices are listed in $ (u.s.dollars), however you may be able to view prices in your own currency by following the link at the very bottom of this page.

We accept payments only through Paypal.
You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. On the right hand side of the next page you will see 2 options, the 2nd one is to pay using a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Payment must be made in full and have cleared before the item is shipped. If you are having any issues with PayPal, please do not hesitate to contact us and we will assist you in anyway that we can.
We are located in the Netherlands and ship to worldwide destinations.
Orders are shipped to your address stated on your Etsy account

Our items are shipped in a padded envelope via TNT Post and always as "Priority" mails . Orders of larger quantity are sent in a box. Orders are not insured and do not have a tracking number

All items are shipped within 3 working days of your payment clearing.
- Shipping within the Netherlands normally takes 2-3 working days.
- Packages shipped to Europe normally take 5-8 working days.
- Shipping to the USA normally take around 2 weeks to arrive,
- Shipping to the rest of the world takes approximately 1-2 weeks, although customs can occasionally delay packages further.

Any shipping overcharges will be refunded.
Additional policies and FAQs
All items will be giftwraped.

we'll be happy to answer any questions.
just convo us and we'll get back to you as soon as possible.