dynamicalley

Wizarding & Geekery

Sugar City, Idaho 10238 Sales On Etsy since 2011

5 out of 5 stars
(1537)

Announcement   Welcome to Dynamic Alley. All of my items are handcrafted and many are made to order. Please check the shipping tab to find out time until items are ready to ship.

Processing time is usually 3-5 business days. Some items and large orders may require additional processing time. This is in addition to shipping times.

Announcement

Last updated on Oct 1, 2018

Welcome to Dynamic Alley. All of my items are handcrafted and many are made to order. Please check the shipping tab to find out time until items are ready to ship.

Processing time is usually 3-5 business days. Some items and large orders may require additional processing time. This is in addition to shipping times.

Melanie

Contact shop owner

Melanie

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Reviews

Average item review
5 out of 5 stars
(1537)
See reviews that mention:
quality 186 shipping 256 customer service 110
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About

Wizarding & Geekery

My journey to Creating Dynamic Alley started around Halloween of 2012 when my daughters decided they wanted to dress as their favorite characters for their youth group's Harry Potter themed party.

Being the crafty person that I am I decided we could make wands and other accessories to complete their costumes. After a bit of research we dove in, creating Luna and Hermoine's wands, a cork necklace and radish earrings.

I had so much fun creating the wands that I kept making more. By Halloween I had quite a few. My daughters took them to school and they were a hit. Within a few weeks all of the wands I had made found their witch/wizard!

I opened my Facebook page in January 2013 and my Etsy shop in February 2013 and my website in March 2017. I love the process of designing and creating these items and I hope they find homes with people who'll love them too!

You can also find me at my website:
http://dynamicalley.net/

Around the web

Shop members

  • Melanie

    Owner, Designer, Creator

Shop policies

Last updated on October 1, 2018
Thank you for taking the time to visit my shop. I love creating these items and I hope you love them too.

All items are carefully handcrafted designs,

Customer satisfaction is our #1 goal. Please send a conversation with any questions or concerns prior to purchase. We strive for positive feedback and welcome any suggestions to improve our customer service.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If your item arrives damaged, please contact me immediately. I will be happy to replace or refund after return. Please keep damaged item and packaging. Photos and other information may be needed to file an insurance claim.

If you decide you wish to return or exchange your item (excludes personalized and custom orders), please contact me within 14 days from when you receive it. Once the item has been returned in original condition I will refund the price of the item (less shipping), or send your replacement item (customer responsible for shipping of replacement item). Customers are responsible for return shipping.

I strive to take care of my customers, please send a convo with any problems or concerns.
Payment
We accept Paypal and credit/debit cards.

Items purchased with credit/debit cards via Etsy Payments are eligible for Etsy's Purchase Guarantee. Items purchased through PayPal are eligible for PayPal's Buyer Protection.

Etsy and PayPal keep your payment information secure. Etsy shops never receive your credit card information.
Shipping
Most items are made to order and have a processing time before shipping. Please check the shipping tab on the listing to view time before items ship. Please message me with any questions or concerns.

Processing times are figured from date that payment is received.

Shipping upgrades affect the shipping method, processing times remain the same.

Delivery dates cannot be guaranteed.

Domestic shipping: Items are shipped USPS First Class unless otherwise determined between buyer and Dynamic Alley. Packages include tracking and insurance.* All orders $50 and up may be shipped with signature confirmation.

International Shipping: International orders are shipped USPS First Class. Expedited shipping can be added at buyers expense. Please convo prior to purchase to discuss rates. Deliver times may take several weeks from date shipped. International customs and fees are the responsibility of the buyer.

Items are shipped to the shipping address on the Etsy account.
Additional policies and FAQs
Privacy Policy

Dynamic Alley does not collect or use any information other than what is needed to ship orders.

Dynamic Alley does not receive any credit card or payment details. Payment processing is handled through Etsy or PayPal.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example) if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 8 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Melanie Hansen, am the data controller of your personal information. If you have any questions or concerns, you may contact me at dynamicalley [!at] outlook.com.

More information

Last updated on Jun 26, 2017
Frequently asked questions
Custom and personalized orders

I take custom orders. Most items in my shop can be custom made to your needs/desires. I can often make changes to colors, lengths or size. I can design custom wizard wands based on your ideas.

I can also personalize many of my items with laser engraving. I can have a short phrase or name engraved. Even small, simple images can be engraved.

Processing time and cost will depend on the complexity and materials used. Please feel free to message me about custom designs.

When will my item(s) be ready to ship?

Most of my items are made to order. Items are usually ready to ship in 3-5 business days. This can vary at times so please check the Shipping & Policies tab (Shipping & Payment on mobile). Look for “Ready to ship in _______”.

If you need your item quickly, please message me prior to purchase to see what accommodations can be made.

About Shipping

Items are shipped via USPS. Shipping upgrades for USPS are available after item is added to cart. Shipping includes tracking and insurance (USPS).

Please message prior to purchase if you would like to get a quote on shipping upgrades not listed, or if you want a quote for FedEx Overnight or 2nd Day.

Domestic: USPS First Class is usually about 2-5 days from date shipped. USPS Priority is usually about 2-3 days date shipped. These times can vary and delivery dates are not guaranteed.

International: USPS First Class International delivery time is approx. 1-3 weeks from date shipped, but can take longer. International customs and fees are the responsibility of the buyer.

Care instructions

My items are hand painted and sealed for protection. Clean gently with a damp cloth. Prolonged or excessive exposure to moisture can damage paint finish.

Wizard wands are suitable for display as well as for use as a costume piece or cosplay. They are durable enough for play, heavy and prolonged play can result in scratches and wear to the finish.

Reasonable care should be taken in the care and use of these items.

Follow Us

https://www.facebook.com/DynamicAlleyWizardry/

https://www.pinterest.com/melaniescraps/dynamic-alley-wizard-wands/

https://www.pinterest.com/melaniescraps/dynamic-alley-shadowhunter-steles/

https://www.pinterest.com/melaniescraps/polymer-clay/

https://www.pinterest.com/dynamicalley/boards/

What Happens when I choose "This Order Contains a Gift".

When you mark that your order contains a gift, a receipt with the price will not be included in the order. You can view/print your receipt by going to You>Purchases and Reviews.

International orders - By law, the customs form will still be marked as Merchandise and the price of the item(s) will be on the form. Customs and fees are the responsibility of the buyer/recipient.