dzinebug's Shop Policies
Originally, jewellery making was an enjoyable hobby – where I wore what I made. Before I knew it friends started to ask for pieces for themselves and then as gifts, until I finally decided to open up an Etsy shop and share my creations.
You could say I caught the ‘Bug’ – the dzinebug!
The most satisfying part of handcrafting my jewellery is the extremely rewarding feeling of having created something new and unique!
Hand-made items made with patience and care that I hope you will enjoy wearing<3
Payment is to be made at the time of purchase via PayPal.
Items are shipped worldwide within 48-72hours (excluding weekends and bank holidays) of payment via EMS / Datapost.
A shipping confirmation email will be sent including tracking number.
Specific custom orders may take a little longer depending on item (please contact me for details).
****In order to check the 'journey' of your purchase go online to:
-Enter the track. no.: (for example RA 139 30584 6CY)
-CLICK 'track with options'
-Then Click on 'Select Country' at top left corner
-Choose your country (eg. USA) and this will show you where the package is :)
Refunds and Exchanges
I want each buyer to be completely satisfied with their purchase. I do my very best to make sure my listings are as accurate as possible; please pay attention to size measurements.
However, If you are unhappy with your purchase please send an email as soon as you receive it explaining reasons. I will always try my best to keep everyone happy :)
REFUNDS and RETURNS:
If you are eligible for a refund please return item in unused condition within 14 days. I will refund (excluding shipping costs) or exchange for another item of the same value.
Please note that you are responsible for return shipping costs.
Custom orders are non- refundable or exchangeable.
I will not be held responsible for items lost or damaged in transit .
Thanks for your understanding!
Additional Policies and FAQs
As each piece is handmade and unique, there may be very slight variations to photos that you see.
I try to describe my pieces in as much detail as possible and above all want you to be happy with your purchase! :)
-Some tips for keeping your Jewellery (and you) happy :)
- Silver Plated Jewellery can tarnish and yellow so please try to avoid keeping in direct sunlight.
-Perfume sprayed directly onto jewellery can also affect silver and some threads.
- Waxed linen should be kept away from great amounts of water in order to keep its sheen and beauty, saying that however I never take my karma and infinity bracelets off and do a lot of swimming in both the sea and pool :)
70a Dodekanison Street
eleny [!at] cytanet.com.cy
Last Updated September 24, 2012