First time buying at Etsy? Try this helpful link! http://www.etsy.com/help_guide_checkout.php
Please allow 2-5 days to complete your order as each piece is made from scratch. I usually ship 2-3 times a week. I don't ship on the weekends or Holidays.
*Due to my struggles with rheumatoid arthritis there will be some weeks that I will complete orders slower than normal.
Please note: I cannot ship to Italy or Spain because of postal losses of packages to those countries. Sorry for any inconvenience!
****Due to fraudulent activity I only ship to The US, Canada, UK, Australia and New Zealand. Sorry for the inconvenience.
© info : All images and designs are property of Ellvn.am. Please do not use images or designs without my expressed permission.
Also Checkout my sister shops:
Accepted payment methods
Returns & exchanges
*PAYPAL and MONEY ORDERS are welcomed.
*Pay Pal payment must be received by me within 24hrs of sale. *Credit cards can be used through PayPal and you do not have to be a member of PayPal to use this option.
*PAYPAL e-checks must clear before I send your purchase(can take 7-14 days).
*Note that money Orders must be received within 7 days of purchase. Please let me know if this your payment option.
*If you pay by Money Order, there is a 2-3 day wait (for the money order to clear) before I ship your order. Please keep this in mind if you need your order by a specific date.
*All items are gift boxed, bubble wrapped or both.
*Your order will usually ship within 2-5 business days after payment clears.
*I ship first class parcel through USPS.
*All packages shipped to US include delivery confirmation at no extra charge.
*If you need the tracking number, please look at your pay pal transaction receipt or convo or email me.
*Priority shipping and Insurance upgrades are also available for an extra fee. Upgrades can be purchase by contact me via convo or email. Insurance is reccomended.
*Please make sure your Pay Pal shipping address is correct. That is the address where your order will be shipped, unless otherwise advised.
*Please note that the US Postal Service does not does not guarantee delivery with first class international post. *Insurance is highly recommended. If you would like to look into insurance possibilities (It can be expensive) please convo me.
*Please note, that international buyers are responsible for any customs or duties charges that may apply.
Additional policies and FAQs
***Please note: To keep the integrity of the patina jewelry Ellvn.am does not recommend getting them wet (showers or pools). Also note that all brass jewelry will age or oxidize with time. This will give the an antique flair ;)
I know that it can be hard shopping for jewelry online, but here are a couple of tips to help you with sizes. For earrings, hold a ruler up to your ear lobe by the piercing to judge how long the finished earring will hang. For necklaces, use a piece of string the length of the necklace. Allow for the size of the beads, pendants etc when deciding on the fit.
*I accept WHOLESALE inquiries. Convo me for details.