Announcement    Welcome to our sample sale, limited edition and end of line on-line store! Here you will find end of line at discounted prices an special one off or limited edition items.

For a full list of stockists and bespoke gowns please visit www.eandwcouture.co.uk

Please read our shop policies in full before purchasing. Samples are non returnable.

Announcement

Last updated on Mar 30, 2018

Welcome to our sample sale, limited edition and end of line on-line store! Here you will find end of line at discounted prices an special one off or limited edition items.

For a full list of stockists and bespoke gowns please visit www.eandwcouture.co.uk

Please read our shop policies in full before purchasing. Samples are non returnable.

Items

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Sophie Creed

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Sophie Creed

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About eandw

Sales 168
On Etsy since 2011

The Brand

E&W was established in 2012 by designer Sophie Creed.

Working from the heart of Cardiff, all the pieces in our shop are made to order from our very own studio. We take pride in our designs and our attention to detail.

From couture gowns to RTW pieces, we cater for an alternative customer from Bridalwear to eveningwear.

Shop members

  • Sophie Creed

    Owner, Designer

Production partners

  • Iris Zhong

    China

    We've worked with Iris to develop and create our ideal bridal wear boxes to bring to you. She creates depending on our specifications and has worked with us the entire process.

Shop policies

Last updated on April 29, 2022
Hi There!

Welcome to our end of line store. Please check all information on the items before purchasing as all sales are final. Samples are sold as seen and any faults will be mentioned on the listing.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Unfortunately we do not accept any returns or exchanges. We begin production of your order immediately but do allow a 48-hour window from time of purchase for a full refund. After that time, if you choose to cancel your order, you will be entitled to a refund of 50% of the total purchase price. The nonrefundable 50% covers the partial cost of the materials and labour. Once your dress had been shipped, we cannot offer a refund. If you are very unhappy with your order for any reason, please get in touch immediately after receiving it and we will try to cater for you.

All of our dresses and tops are made-to-order in your measure, not custom made to your measurements. The size chart reflects body measurements, not garment measurements, and may not reflect your usual size in ready to wear clothing. Please be aware that bridal sizing is often smaller than ready to wear sizing. Don’t be alarmed if the size your measurements indicated is not the size you normally buy off the rack.

Our skirts are made in waist sizes. We ask you to select your waist size, this is measured at your smallest point. If you are unsure of where to measure, we suggest visiting your local tailor before ordering.

If a new dress is needed due to an incorrect size ordered, you will be charged full price for the dress, including rush fees if applicable.

E&W are not responsible for changes in size due to weight gain or loss.

Alterations
You should expect to have alterations done on our dresses in order to get the perfect fit for you and your bridal party. E&W do not offer alteration services on ready to wear gowns and is not responsible for the cost of alterations, so please choose your size carefully. Dresses are made to order, not custom made to specific measurements. The price of the dress does not include alterations. We are not responsible for any alterations made after you receive the garment. We always recommend choosing the larger size if a measurement falls between sizes. It is much easier to take in a dress than deal with one that is too small.

Fabric samples and sketches are not available for a refund.
Payment
All payment is made through Paypal, or alternatively if you are local we can arrange for you to make a fitting appointment and payment can be made to us in our studio.

Please submit payment within 48 hours of making your purchase or your order will be cancelled.
Shipping
All items are shipped via courier usually meaning next day delivery from when your order is ready.

Please get in touch for overseas shipping costs.

Lost Packages and Shipping Issues
All of our shipping costs include coverage for up to the price you have paid for the item. However, it is still at the mercy of the carrier whether to issue the refund but we will do our utmost to ensure this happens.

International customers
Please purchase your item at least 6 weeks prior to the date you will need it to arrive. Shipping can take 2 weeks +. All packages may be subject to customs and any duties and taxes will be the responsibility of the buyer and not E&W.
Additional policies and FAQs
Appointments
If you would like to try on any of RTW at our studio before purchasing your first 1 hour appointment is free of charge, after this appointments will be charged. If you decide that you would like your item fitted to you instead of purchasing on-line, this is at an extra cost.

Production
Please allow up to 16 weeks for the production of your handmade gown. Because they are handmade, there may be small discrepancies between your product and the one photographed on the model. We do our best to make our reproductions exact, but we are human. For all gowns, we have included a size chart with each listing and your local tailor will be able to make any necessary tweaks.

Customizations
All of our gowns can be customized to match your needs. If you wish to make changes in any item or have one created specifically for you, please contact us for pricing. If you decide on customizations after making your payment, we will happily issue a PayPal invoice for the difference.

Retailers
We do offer wholesale on select items and we would love to work with you. Please email us for additional information and include "WHOLESALE" in the subject line.

We reserve the right to cancel an order at any point if we feel the relationship is not working with our clients. At this point, we will decide whether to issue a full or part refund on the order.