EarthlyCreature's Shop Policies
Welcome to our Etsy shop, Earthly Creature Designs.
We are a couple who have worked as metal artists most of our lives.
We live with a couple of dogs and a cat & work from our country home / studio / workshop located on the Sunshine Coast of British Columbia, Canada.
All of our work is designed and made by us.
Thank-you for viewing
Cindy & Marshall
We accept paypal, Etsy gift cards, Etsy's direct checkout, Visa, Master Card, American Express and Canadian or international postal money orders.
All international sales will customs and duties are payable by the purchaser.
Only BC customers will be charged 7% PST and 5%GST tax.
Rest of Canada will be charged 5% GST tax
International customers also please note that we cannot be responsible for any customs hold-ups or import taxes on the shipment.
We will send your purchase by Canada Post's very efficient First Class Airmail, but please remember that delivery times can, and no doubt will, vary. Once it's in the postman's hands, it's out of ours.
Shipping within Canada and USA between 7-14 business days
and international 7-28 days.
Jewelry items made in precious metals we'll upgrade to Canada post Expedited Parcel. These items are shipped traceable, insured and delivered within 5-14 business days.
We always love hearing from customers once they have received their treasures, so please get in touch and let us know it's arrived safely.
We love the feedback!
Refunds and Exchanges
If you're not 100% happy with your purchase, return it within 10 days and we'll give you a full and complete refund (sorry, this doesn't include shipping). We'll do everything we can to ensure your complete satisfaction.
Additional Policies and FAQs
The finishes on our designs are like fingerprints, they'll each have it's unique patina.
That’s the beauty of the product! Please allow for slight variances from what is shown in photos.
We welcome any wholesale inquiries, both in Canada and the U.S.
11839 Middlepoint Road
Halfmoon Bay ,BC
Canada, V0N 1Y2
earthlycreature [!at] xplornet.ca
Business tax number: 897787065
Last Updated February 25, 2015