Earthspirits Pottery by JBruneau
earthspiritspottery's Shop Policies
Hi! Thanks for considering a purchase.
At this time I only except PayPal. Payment is expected the same day of purchase. If you have not signed up for PayPal please let me know in the purchase order. It usually takes 2 days to go threw the process of signing up with PayPal. This way I will know why payment has not been made yet.
I ship USPS, Priority, or first class Mail; All items are shipped within 2 to 3 days after we receive final payment. Boxes will be sent first class mail if under 1 pound. If the box is really heavy it will be sent parcel post.
If you want to upgrade your shipping, it is available by request. The customer is responsible for the extra shipping fees.
Shipping prices are to continental US only; Alaska & Hawaii shoppers please contact us for shipping quote before you purchase anything. Thank you
Any pot sold over $50.00 will be shipped insured and is included in the shipping charge. Bubble wrap and peanuts are used for packaging. I use recycled shipping materials whenever possible.
Refunds and Exchanges
In the case that an item arrives damaged, I will gladly replace it or refund you via Paypal. It may take me up to 8 weeks to replace an item, depending on where I am at in my firing schedule. While it is impossible to create two that are exactly alike. I will try my best.
Last Updated February 3, 2011