Anonymous on Apr 11, 2011
Super cute, high-quality cards. I love these! Thanks so much for the quick turn-around time, too! I'll be back :o)
- Accepts Etsy gift cards
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently asked questions
Do you offer custom designs/customizations?
We currently do not have any custom design or customization services available. All designs are only available in the colors, fonts, layout, etc. as shown in the listing.
How do I send in my personalization?
Please write the details for your event in the "notes to seller" box at the checkout. You can also send us a message through etsy after you have placed your order. Please note we are unable to process any orders that have not submitted their personalization. The turnaround time won't begin until your event details have been received.
If we have not received your personalization or heard back from you within 2 weeks your order will be canceled and refunded.
How will I receive my order?
We will send the file to the email address listed on your etsy receipt unless you note otherwise. Our current turnaround time is 2-3 business days from the date your order has been placed and event details have been received.
Can I edit/personalize the file on my end?
No but we do offer instant download invitations where you can add your own to text to the design in our other shop, inkobsessiondesigns.etsy.com.
Please note we do not have any editable files for sale. JPGs are flattened and PDFs are password protected and can only be opened in Adobe Reader or Preview.
What are the printing options?
You can either choose a JPG file for photo printing or a PDF for home printing. Before ordering please make sure your printer will be able to work with our file formats & sizes. We do not offer any customizations to the size or change the design to meet any print shop's specifications.
What if I need a revision?
Two revisions are included in the cost. Extra revisions are an additional $3 each and must be paid for prior to any work being done. Please allow an addition 2-3 business days to receive your revised design.
We keep orders on file for 30 days only. After 30 days your order will be deleted - if any additional revisions are needed after 30 days you will need to re-purchase the design.
What is the turnaround time?
Our turnaround time starts when we have received both your order and personalized details. We work from 10am-2pm Monday through Thursday and are off Friday, Saturday, Sunday & US holidays. Please see the chart below with further info on when you can expect to see your order:
If your order & party details are received by the end of the day on:
MONDAY you will receive your order WEDNESDAY
TUESDAY you will receive your order THURSDAY
WEDNESDAY you will receive your order MONDAY
THURSDAY you will receive your order MONDAY
FRIDAY you will receive your order TUESDAY
SATURDAY you will receive your order TUESDAY
SUNDAY you will receive your order WEDNESDAY
The colors look different when I print. Why?
Colors may vary between what you see on your computer monitor/smartphone/tablet and your actual printed product. This is because all monitors and screens display color differently and printers can print differently. Even things like paper quality and ink can make a difference. Although we try to display the colors as accurately as possible, it is imperative you understand these color variances can occur. Please take this into consideration when placing your order.