ebonyandivoryshop

★ Hand made jewellery using new & vintage materials ★  

London, United Kingdom · 15 Sales

ebonyandivoryshop

★ Hand made jewellery using new & vintage materials ★  

London, United Kingdom 15 Sales On Etsy since 2010

0 out of 5 stars
(9)

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ebonyandivoryshop

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ebonyandivoryshop

Reviews

No reviews in the last year

Anonymous on Apr 5, 2011

5 out of 5 stars

lovely little charm necklace and speedy delivery thanks

Anonymous on Feb 20, 2011

5 out of 5 stars

lovely earrings & very well made! They came in a really cute and beautiful package! Ako is a very friendly, communicative seller, I totally recommend! thanks so much for next-purchase- discount :)

Anonymous on Dec 17, 2010

5 out of 5 stars

Sweet little necklace, received quickly. Thank you!

View all 9 reviews

Shop policies

Last updated on February 4, 2011
Welcome to Ebony & Ivory Shop!

Please read the Shop Policies very carefully.
Also, don't forget to check the shop Announcement for SPECIAL OFFERS and news.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
++ UK ++
I accept Paypal(you can use all major credit cards)


++Other Countries++
I only accept credit cards via Paypal.
Shipping
++UK++
Royal Mail 1st Class (Insurance not included)

I aim to get your parcel packed up within 72hours.(Saturday,Sunday,and national holidays not included) Please allow extra time during busy periods (christmas, New Years and such). Your order will be dispatched via Royal Mail, 1st class delivery.

Please allow 1-3 working days for your order to arrive.

*If you wish to insure your order please contact me.
I cannot take any responsibility for all non-insured goods that are lost and damaged during the transit.

++Other Countries++
Royal Mail Airmail (insurance not included)

I aim to get your parcel packed up within 72hours (Saturday,Sunday,and national holidays not included). Please allow extra time during busy periods (christmas, New Years and such). Your order will be dispatched via royal mail, air mail delivery.

Please allow at least 10-14 working days depending where you are situated.

*I cannot take any responsibility for all non-insured goods that are lost and damaged.Please contact me if you would like to insure your goods.



***Duties and Local taxes***
Customers are responsible for any duties and/or taxes levied at the point of entry into the destination country.

**Please always make sure the Delivery Address is correct!!
Refunds and Exchanges
All my jewelleries and accessories are designed and hand made with great care and I hope you will be pleased with them. However, if for any reason you are not happy with your order, you may send them back in the original packaging within 7 days recieving your order.
Please contact me first.

Important Notice:
-Shipping is not refundable.
-Customers who are exchanging or recieving a refund, I strongly advise you to use a trackable method when sending back your goods. Otherwise, if the package is lost or damaged during the transit I won't be able to take any responsibility.
Thank you.


----- Damage and Lost ------
Occasionally, unfortunately, things do get damaged in transit. If this happens with your shipment, please contact me and I will either exchange or give a refund to you.

If you do receive damaged goods, please retain all relevant documentation so that an insurance claim can be made against the carrier's insurers.

Please contact me by email with as much detail of the damage or loss as you can provide.
Additional policies and FAQs
:::WHOLESALE:::
-I do Wholesale. Please contact me.

- Sorry, no consigment I'll be doing at the moment.

:::JOIN THE MAILING LIST:::
If you would like to recieve an update about my jewellery and special offers, you can join the mailing list just by contacting me with your e-mail address!

:::Visit Ebony & Ivory BLOG:::
http://milktea-life.blogspot.com