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EclecticaByJan

Card Readings ~ Tabletop Labyrinths ~ Collectibles

Albuquerque, New Mexico · 127 Sales

EclecticaByJan

Card Readings ~ Tabletop Labyrinths ~ Collectibles

Albuquerque, New Mexico 127 Sales On Etsy since 2008

5 out of 5 stars
(72)

Shop owner

Jan Burch

Contact

Announcement   ** I do NOT purchase from or support Hobby Lobby ** Welcome to my world of color, form and purpose! If you have any questions about my products, feel free to ^convo^ me using the "contact EclecticaByJan" link on the right. Coming soon: Digital Scrapbook Papers with instant downloads - watch for it!

Announcement

Last updated on Jan 16, 2016

** I do NOT purchase from or support Hobby Lobby ** Welcome to my world of color, form and purpose! If you have any questions about my products, feel free to ^convo^ me using the "contact EclecticaByJan" link on the right. Coming soon: Digital Scrapbook Papers with instant downloads - watch for it!

Jan Burch

Contact shop owner

Jan Burch

Reviews

Average item review
5 out of 5 stars
(72)
The Bow Bizz

The Bow Bizz on Oct 8, 2015

5 out of 5 stars

Thank you! Very informative and to the point. Nice layout and clean. Very easy to fill in the blanks. Great guide!

View all 72 reviews

Shop policies

Last updated on February 5, 2011
Welcome to Eclectica By Jan! My creations are made with passion and joy, and I hope they will bring passion and joy into your life as well.

Please know that I strive to be fair in dealing with all of my customers, while also being fair to myself. This shop is a one-person operation, so I don't have the leeway to offer unlimited returns the way big-box stores do, for example. Nevertheless, your satisfaction is important to me, so let's see if we can find some happy middle ground!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
Payment
Currently, I accept PayPal and money orders. Please make money orders payable to Jan Burch.

Holds are determined on a case-by-case basis. If you request a hold, we must agree on a time limit. If the payment is not received or other conditions aren't met within the agreed-upon time, I will release the item from the hold and put it back for general sale.

I must have your payment in hand before I ship the order. I reserve the right to cancel any sale if the payment isn't received in a timely manner.
Shipping
~I take care to package your shipment so that it arrives clean and in good condition, using new or clean recycled boxes and other materials.

~I will strive to ship your order within three business days of receiving your cleared payment. If there is a delay, I will contact you.

~My standard method of shipping is U.S. domestic or international First Class parcel, with delivery confirmation for US addresses. Afghans and other large packages are shipped by Priority Mail (domestic and international) because the U.S. Postal Service no longer offers First Class mail for large items. Shipping fees for each item are determined by an estimated cost to me from the U.S.P.S.

~Non-trackable shipping: On certain value-priced items I use U.S. first class mail without delivery confirmation, which is non-trackable. I accept no responsibility for lost or damaged items shipped this way. Please note trackable shipping (delivery confirmation or Priority international) is available for these items on request.

~I will ship by Priority or Express Mail upon request. Please convo me with your request, giving the shipping address. I will reply to you with the additional cost of shipping. The additional payment must be received before the order is shipped.

~I will send you a notice (email or convo) telling you when your order is shipped, by what method, and giving your tracking code if one is available.

International shipping: I'm happy to fill orders outside the USA. Please order well in advance to allow for extra shipping time. Customs duties are the responsibility of the recipient.
Refunds and Exchanges
~If there is a problem with your order, please contact me within three business days of receiving your shipment.

~NO cash refunds - store credit only. Store credit is limited to the cost of the merchandize and does not include shipping or other charges.
Additional policies and FAQs
~Gift Orders: FREE Gift Wrapping is now available at your request on most items, as noted in the individual product descriptions. I do a "soft" gift wrapping, meaning the item is wrapped in tissue paper and then in decorative paper. Gift boxes are not available with this free offer. Please request gift wrapping in your Notes to Seller at checkout. Thank you!

~All of my products are made in a smoke-free and fragrance-free home. There is, however, a cat on the premises.

~Custom orders: I will be happy to discuss with you about creating crocheted or embellished items to meet your needs, as well as custom-ordered collage projects. Discounts do not apply, and custom orders may be priced higher than comparable shop items. A non-refundable deposit may be required before work can proceed. Please convo me about your custom order using the "contact EclecticaByJan" button on my shop's main pages.

These policies are subject to change.