Reclaimed wood / Handcrafted / Home decor

Saint-André-Avellin, Canada

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Average item review
5 out of 5 stars
See reviews that mention:
Quality 11 Shipping 9 Customer service 2

About ecokazen

Sales 305
On Etsy since 2014

Le début d’EcoKazen

We work as a team to offer you beautiful handmade products, produced with recycled materials. After many years of exposing our products in craft shows and with lots of satisfied customers, we have decided to sell on ETSY in order for you to discover our creations.
I create unique ecological lamps and use all wood pieces in order to create stunning various beads and pendants.

Shop members

  • Sylvain

    Owner, Designer, Maker

  • Annabelle

    Photographer, Shipper, Customer Service

Shop policies

Last updated on December 22, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Our goal is that you be satisfied with your purchase. If for some reason there is a problem, please contact us by email within 10 days of receiving the package.

◆ Sorry, no refunds on earrings for hygiene reasons.

◆ All items must be returned in their original packaging, the item must be unused (perfect). All refunds will be made in the same form of payment as the original purchase. We always prefer a refund (no exchange).

◆ Please contact us before returning any item. If you return an item without contacting me first or neglect to follow the return instructions, your purchase price cannot be refunded.

◆ Eco Kazen will not pay the shipping cost of any item returned. Return costs are the responsibility of the customer and are non-refundable. Returns will be accepted if the buyer pays for the return of the article. The customer is responsible for the item until the receipt by Eco Kazen.

◆ We will refund your money as soon as we receive the item in good shape with its original packaging. All refunds will be made in the same form of payment as the original purchase.

◆ If you require more information, please contact us by email.
We accept PayPal and all major Credit Cards as payment.
Your item will be shipped the next day or very soon after. The package will be sent to the shipping address given on your order.

No weekend shipments because the post office is closed. Orders made fridays are usually shipped mondays.

EcoKazen will not be responsible for lost or stolen packages from your mail systems.

* Please double check your address for shipping prior to placing your order.

Please be aware that shipping times are approximate and may vary by location.

◆ Québec: 2 to 12 days
◆ Other Canadian Province: 7 to 20 days
◆ United States of America 5 to 15 days
◆ International destination: 10 to 20 days

Please check the laws, customs tariff and taxes of your country, sometimes there may be customs fees and taxes associated with your order. It is your responsibility to cover its costs. But there are many packages that cross international borders without charge.

Packages can sometimes take longer than 15 days depending on holidays and customs, please don’t be worried if your package they are taking awhile.

❤️ Please contact us if you have any questions about your order.
Additional policies and FAQs
Our jewelry, no matter the material, does not like contact with water, cosmetics and household products. Please clean your jewelry with a soft cloth.