edenbee

Eden Bachelder Fine Art & Craft

Muskoka, Canada 906 Sales On Etsy since 2008

5 out of 5 stars (218)

edenbee

Eden Bachelder Fine Art & Craft

Muskoka, Canada | 906 Sales

5 out of 5 stars (218)

Shop owner

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906 Sales
3567 Admirers
 

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Eden Bachelder

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Eden Bachelder

Announcement    *** Christmas orders are now closed for the season! New Year's Eve orders may still be possible with a rush shipping upgrade. Thank you!!***

Handmade leather masks, jewelry, original paintings, and signed prints by artist Eden Bachelder.

Thank you for visiting my shop! All of my masks are made-to-order unless they are marked ready-to-ship in the listing title. Masks require anywhere from a few days up to a couple of weeks lead time to be created before they can ship -- default ship-by dates are only approximate -- so please keep that in mind when placing an order.

Rush orders can almost always be accommodated, but please be sure to check with me first to avoid disappointment! If you need your mask to arrive for a particular date, please contact me to confirm before placing your order. Jewelry, prints and paintings typically ship out within a week.

A note on all orders: shipping covers regular air shipping. For tracking or for faster shipping services, I will bill for the price difference between air shipping and the expedited service of your choice.

Announcement

Last updated on Dec 15, 2019

*** Christmas orders are now closed for the season! New Year's Eve orders may still be possible with a rush shipping upgrade. Thank you!!***

Handmade leather masks, jewelry, original paintings, and signed prints by artist Eden Bachelder.

Thank you for visiting my shop! All of my masks are made-to-order unless they are marked ready-to-ship in the listing title. Masks require anywhere from a few days up to a couple of weeks lead time to be created before they can ship -- default ship-by dates are only approximate -- so please keep that in mind when placing an order.

Rush orders can almost always be accommodated, but please be sure to check with me first to avoid disappointment! If you need your mask to arrive for a particular date, please contact me to confirm before placing your order. Jewelry, prints and paintings typically ship out within a week.

A note on all orders: shipping covers regular air shipping. For tracking or for faster shipping services, I will bill for the price difference between air shipping and the expedited service of your choice.

Reviews

Average item review
5 out of 5 stars
(218)
See reviews that mention:
quality 43 shipping 33 customer service 46

Shop policies

Last updated on September 28, 2019
Welcome to my shop! Thank you for your interest in my work.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want everyone to be happy with their purchase! However, due to the specialized handmade nature of my work, I am unable to accept returns for many of my items (though I am reasonable and understand that there can be exceptional circumstances). If you have concerns about the possibility of returning an item, please contact me for clarification before ordering.

Buyers are responsible for return shipping. Returns, when approved, must be intitiated within one week of receiving the item, and refunds will be issued once I receive the item in hand in its original condition. The original shipping price cannot be refunded as it is unretrievable from the postal service.

In the case of late mask arrivals, returns can be accepted if the following conditions are met:

The Xpress Post upgrade was purchased, and the mask was still delivered later than the deadline I was provided with.
The box is returned promptly, unopened.
The buyer is responsible for any return shipping.
The refund will only be issued once the mask is back in my hands, in its original unused condition.
A shipping refund applies only to the initial shipping, only if the package was sent Xpresspost, and only once I receive the refund from Canada Post, which can take several weeks.
Specific custom pieces may not be eligible for refund if I am unlikely to be able to sell them to another buyer.

Due to the expense and complicated logistics of shipping original works on canvas, they are final sale.
Payment
I accept payment through PayPal, credit card, or Etsy gift card.

If you make an accidental purchase, or change your mind before work has begun on a custom order, please message me immediately to cancel your order. I will issue a full refund provided I am contacted in a timely manner.
Shipping
Shipping covers regular air shipping. This does not include a tracking number. Approximate time in transit, after an item ships, is one to three weeks to most destinations. If you would like your item sent to you by a faster method, and/or you would like to add tracking, please message me upon placing your order. I will charge the difference between regular air shipping and whatever is your preferred shipping method/speed.

I endeavor to keep my shipping charges as reasonable as possible. All items are shipped at approximate cost of postage (estimated based on previous shipments) and shipping materials.

**A note on international shipping: I do my best to ship to meet people's needs and deadlines. I will send packages expedited and express, if necessary, at the cost of the service requested. (See shipping policy above.)

However, ANYTHING can happen with shipping, even with the most reliable services. I ship from Canada, so items may be held up at the border, and unpredictable delays may happen. If an item misses the date it needs to arrive due to an unforeseen delay, this is unfortunately beyond my control. The earlier you order, the higher the likelihood that this can be avoided! I thank you for your understanding.**