edinburghvintage

EDINBURGH VINTAGE: Scottish jewels, treasures, trinkets

Edinburgh, United Kingdom On Etsy since 2009

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

edinburghvintage

EDINBURGH VINTAGE: Scottish jewels, treasures, trinkets

Edinburgh, United Kingdom | 3,925 Sales

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Edinburgh Vintage

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Edinburgh Vintage

Announcement    Jewels, treasures & trinkets from Bonnie Scotland. FREE WORLDWIDE SHIPPING!

Announcement

Last updated on Feb 26, 2020

Jewels, treasures & trinkets from Bonnie Scotland. FREE WORLDWIDE SHIPPING!

Reviews

Average item review
5 out of 5 stars
(1361)
See reviews that mention:
quality 130 shipping 343 customer service 242

About edinburghvintage

Sales 3,925
On Etsy since 2009

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Shop members

  • Claire

    Owner

    Hello! I'm Claire. I'm 34, tattooed, a little eccentric, and I live in Scotland's gorgeous and vibrant capital, Edinburgh. I'm a huge fan of anything antique or vintage, but especially jewellery. Accessories make an outfit! It's true!

Shop policies

Last updated on March 23, 2020
Welcome to Edinburgh Vintage! Jewels, trinkets and treasures from Edinburgh, Scotland.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If an item doesn't reach you, let me know, and I'll investigate with the UK's Royal Mail, via whom I dispatch all my orders. However, please allow 28 days for your item to arrive -- sometimes the post is just slow! (NB: It will be slower still during holidays and if there are postal strikes happening!) Usually, it takes 10-14 working days (not counting Saturdays) for items to reach the USA, Canada or Australia from the UK. The time will vary for other destinations!

I'm afraid I can't offer a refund for goods lost or damaged in transit (but feel free to call the aforementioned Royal Mail and/or your local postal service and give them a talking-to!).

I will accept returns on all items provided they come back to me in the same condition as I sent them! If you want to return your item, please contact me first and let me know. I'll refund the full cost of the item once I have received it back safely. (Please note, all outbound postage from my store is free, so the return postage price is the buyer's responsibility.)

All customs charges and other additional delivery charges lie with the customer, not with Edinburgh Vintage. Sorry!
Shipping
Thanks so much for buying an item from Edinburgh Vintage: I really appreciate you supporting my small business during these uncertain times.

At present I am shipping ONCE PER WEEK in order to reduce trips to the post office. This may add up to four days' wait, for which I apologise, but this is temporary and for the safety of others.

Please note that I ship from the UK. We're bracing for potential lockdown in the coming weeks, BUT it is my understanding that the postal service will be maintained as close to normal as possible. Hard-hit Italy still has a full postal service running, so it's my hope that your order will NOT be affected by coronavirus. If I hear anything to suggest that situation has changed, I will of course keep in touch with you as your order progresses. But fingers crossed, items will arrive as normal. Sending you all best wishes, and hoping you stay healthy and safe.

My usual postage policy, outside of the above, is:

FREE WORLDWIDE POSTAGE on all orders to all countries*, hooray!

I do my best to ship everything within two working days of you hitting 'pay'! 99% of the time, this is totally do-able, but I do have a life and occasionally I'm away from my "office", or there's a public holiday which means no post! I'll do my best to let you know about these issues, though, and your item WILL always get to you as soon as I can make it happen!

Please note, I don't ship on Saturdays as this isn't a working day for me. If you order after noon on a Friday, your item may not be shipped until first thing the following Monday, unless otherwise stated.

*EXCEPT for unusually heavy items. I'm sorry! Larger housewares and collectables have a higher rate of return and cost more to ship. I try to keep the shipping costs as low as possible, though.

Please feel free to convo me with any questions about shipping!
Additional policies and FAQs
Please note that all the items I sell are vintage. I do my best to point out any obvious flaws on the items in their descriptions. But they are OLD, so some general, minor wear and tear should always be expected.

EV is a planet-friendly store, so I do my best to use re-used and recycled packaging as much as possible.

If you're unhappy, uncertain, or just want to say hello, please, please get in touch! If you have any queries or suggestions -- send me a convo! I'm always happy to hear from you.