Elle and Roger on Aug 23, 2016
The item was exactly as describe and came well packed. It'll make the perfect topper for our cake. Thanks!
yemi olu on Aug 21, 2016
Had an allergic reaction to them! Not happy at all.
915countrygal on Aug 17, 2016
Can't wait to use the charm on my wedding bouquet!! It's perfect:)
Accepted payment methods
- Accepts Etsy gift cards
I do my best to ship everything within two working days of you hitting 'pay'! 99% of the time, this is totally do-able, but I do have a life and occasionally I'm away from my "office", or there's a public holiday which means no post! I'll do my best to let you know about these issues, though, and your item WILL always get to you as soon as I can make it happen!
Please note, I don't ship on Saturdays as this isn't a working day for me. If you order after noon on a Friday, your item may not be shipped until first thing the following Monday, unless otherwise stated.
*EXCEPT for unusually heavy items. I'm sorry! Larger housewares and collectables have a higher rate of return and cost more to ship. I try to keep the shipping costs as low as possible, though.
Please feel free to convo me with any questions about shipping!
Refunds and Exchanges
I'm afraid I can't offer a refund for goods lost or damaged in transit (but feel free to call the aforementioned Royal Mail and/or your local postal service and give them a talking-to!).
I will accept returns on all items provided they come back to me in the same condition as I sent them! If you want to return your item, please contact me first and let me know. I'll refund the full cost of the item once I have received it back safely. (Please note, all outbound postage from my store is free, so the return postage price is the buyer's responsibility.)
All customs charges and other additional delivery charges lie with the customer, not with Edinburgh Vintage. Sorry!
Additional policies and FAQs
EV is a planet-friendly store, so I do my best to use re-used and recycled packaging as much as possible.
If you're unhappy, uncertain, or just want to say hello, please, please get in touch! If you have any queries or suggestions -- send me a convo! I'm always happy to hear from you.