All sales are FINAL as each piece is handmade and unique. Unless there is SEVERE damage to the jewelry itself upon arrival, we will gladly replace it after we are contacted and the original purchase is returned via reputable carrier of your choice with Delivery Confirmation within 5 business days and tracking number sent to us.

**** IMPORTANT NOTE: -- Custom/Private Listing/Reserved Listings/Discounts made between edmdesigns and The Buyer and Orders or alterations to existing listings are FINAL SALE with absolutely NO RETURNS as it is made especially for you, or the deal has been agreed upon, making it unavailable to others who may want it and often are asking about it even after its been sold. So please understand this business and ethical concept. -- Thank You. -- I and my small staff work long and hard to create your vision, one completed it is yours alone, and there are no refunds on this work.

The original cost of the item will be the refund reflected in this policy. Any shipping costs associated with transaction are non-refundable - ***NOTE: If you have to ship something back for any reason (ex: adjustments, alteration, any additional customization agreed upon, etc..), shipping costs bi-directional are the responsibility of The Buyer. If you have any issues, please do the most RESPONSIBLE thing and contact us - we're very Customer oriented and friendly - and will always try to work with you in special circumstances - and allow us time to get back to you. We always do.

Purchases that are 7 days or older will no longer be subject to any returns or refunds - period. Please inspect your order upon receipt and contact if you have any issues at all. We cannot be responsible for items shipped, received and handled/worn, or simply "lays around" after this gracious period time. Contact immediately if there is a problem, so I can help work it out with you.

NOTE: ** By completing a purchase from this shop you are accepting these terms.

** GOGGLES & ANTIQUE JEWELRY & TEXTILE CUFFS: All sales are FINAL with a NO RETURN policy. Please read the descriptions CAREFULLY and THOROUGHLY and examine the photos. It is a VERY laborious effort to photograph in such great detail these styles even with our professional photography. All listings depict the VERY EXACT DETAILS and added **NOTES** to be aware of these exquisite accessories with all its dimensions, impressions, all pertinent information, etc. and once a pieces(s) has been sold, they cannot be returned - the same is true of Vintage & Antique finds. I welcome your questions, but please ask BEFORE you shop, this makes for a healthier relationship and no disappointments. :)

** TEXTILE CUFFS, CHOKERS, SLEEVE GARTERS, CLOTHING: Theses items are FINAL SALE with a NO RETURN POLICY.
**Please ASK ANY QUESTIONS YOU HAVE PRIOR TO PURCHASING. :)
Please NOTE this, as this is for sanitary and health reasons and we do not accept back "worn" accessories or garments. That is final.

"Buyers' Remorse" or "Change of Heart" for ANY reason are NOT grounds for a refund or replacement. Please exercise good judgement BEFORE placing your order and ask ANY questions you may have - don't be shy - ALL inquiries are welcome, even multiple times on the same or as many items that you have questions about. Just CLICK on "CONTACT SELLER" Button and ask away! :). We happily will respond promptly.

*** NOTE: Custom Orders or alterations to existing listings are FINAL SALE with Absolutely NO RETURNS as it is made especially for you. -- Thank You.

If for some reason you need to discuss an item, we are always here to make things as perfect for you as possible.

NOTE: ** By completing a purchase from this shop you are accepting these terms.

Payment is due at purchase and can be made via PayPal, using a credit card via PayPal. We also accept payment via Etsy Payments, using any major credit card.

I do accept "Layaways and payment plans" and will work with you and your budget to make that happen. I fully understand all situations and circumstances, and you can check my feedback to see the healthy, long time (11 years!) testimonials that should assure you, I CARE very much about my work, and honor/value your interest in my work. So don't hesitate to contact me to work out a "layaway/payment installment plan" - we'll surely work something out. :)

INTERNATIONAL BUYERS NOTE:

We will ship International Orders using USPS Priority Shipping with tracking. ALL parcels MUST have tracking to their country and that's available using this service. Typical shipping times is roughly 12-18 days (+/- a few days) depending on your country. Customs Dept. may hold your parcel for inspection or VAT fees, or your signature on the parcel, which we have no control of, but that is the recommended time table offered by USPS.

** IMPORTANT: MAKE SURE TO INCLUDE YOUR CONTACT NAME AND A PHONE NUMBER (full area code + number) with your order upon checkout, or ADD a NOTE To SELLER with this important information. International Orders must all be signed for and Contact Phone numbers are MANDATORY for Customs and Shipping Labels. Failure to provide will cause a delay and we all want a smooth transaction and your order to arrive swiftly - so PLEASE COMPLY when Buying. Its for YOUR SAFETY and again Mandatory on all forms. Thanks for understanding this.

**Note: If you wish to UPGRADE to FASTEST SERVICE AVAILABLE, contact me and you can purchase USPS EXPRESS INTERNATIONAL Service - currents rates (effective 10/18/2020) have been raised and the cost is $79.95 - please ask if you are concerned, its strictly priced and controlled by USPS. But your parcel will be fully traceable within their systems and arrive within a week +/- a few days.

THE ABOVE OUTLINE IS THE ONLY WAY WE SHIP TO ANY COUNTRY OUTSIDE THE USA. NO EXCEPTIONS.

The shipping amount that is charge is strictly for the postage on parcels only. We do not profit on postage.

edmdesigns, is not responsible for any of the taxes, tariffs, VAT fees and customs duties, that can be charged to international parcels by your country. Those are determined by YOUR OWN country's laws and in no way will edmdesigns forge or alter documents or Custom's Forms as this is a violation and unlawful. Please do not ask us to do this - the answer is we do not participate in any type of scamming with the Federal Postal System. Thank You.

Orders are fulfilled as they are placed, usually within 7-10 BUSINESS days (NOT counting weekends or legal holidays). Usually I ship MUCH faster, but do not want any disappointments, so bear in mind as I operate many privately owned websites, aside Etsy so I and my staff, fulfill ASAP - If you NEED a RUSH on your order, contact the shop and I can nearly always accommodate. :)

I do fulfill orders in a very systematic schedule, so I can always try and wiggle things around to get you something made (if its not already made and ready to ship, which at least half the shop is "Ready To Ship" fairly quickly, often within 1-2 days if necessary and offer expedited shipping to help you with that as well) - I honestly understand you want to get your order as fast as possible, and to that end, I work with an " internal business system schedule here in the office/studio" to help make this happen. :)

*** During peak times of the year (Christmas, Valentines Day, Wedding Seasons, Mother's and Father's Day, etc.) please EXPECT TO ADD an additional few days for processing as we are typically swamped with orders and each piece must be made to perfection before it can ship. If you MUST have your purchase sooner, please write to ensure that we can accommodate - usually its very doable so please just ask. Shipments are made using USPS with Delivery Confirmation.

Please allow for variances other than those provided by USPS regarding delivery times. Expedited shipping can be arranged by request - please make sure to contact us in advance and we will do everything in our power to service all of our wonderful customers. ((smile))
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We process orders not only from this Etsy shop but several privately OWNED websites and many, many dealers and wholesalers, etc and private commissions as well as work from boutiques, galleries, etc. PLEASE BEAR THIS IN MIND WHEN PLACING YOUR ORDER SO THERE ARE NO DISAPPOINTMENTS. Thank you for your understanding.

*** IMPORTANT NOTE: We do NOT process ANY orders over the weekend, although during PEAK Shopping times, (Christmas, Valentines Day, Wedding Seasons, Mother's and Father's Day, etc.) we will work through the weekend .

NOTE: At any time that edmdesigns has ANY "SHOP SALES EVENT", please allow an extra few days for your order to be completed and processed for shipping to be able to accommodate the extra workload.

ALSO NOTE: ALL watch mechanisms are NON-WORKING and taken from watch movements that no longer serve their original purpose. In addition, I would NEVER destroy a working pocket watch, wrist watch or ANY mechanism for the use of making any jewelry. All my work is for the intention of upcycling, re-purposing and redesigning into new wearable jewelry, so long forgotten, broken watch mechanisms have "new life" in the designs you see.
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International orders will be completed with Customs Label registered to Country of destination and will carry a Tracking and REQUIRES A SIGNATURE and a CONTACT PHONE NUMBER.

International orders will REQUIRE USPS Priority Service with Tracking as those countries' carriers are not entirely reliable and therefore deem it mandatory to send only with Global tracking. Thankfully our clients appreciate the diligence to take cautionary measures to ensure safe arrival. We do not ship to any countries that are deemed "off limits" due to political sanctions or any other Federal regulations.

We will ship ALL International Orders using USPS Priority Shipping with tracking. ALL parcels MUST have tracking to their country and that's available using this service. Typical shipping times is roughly 12-18 days (+/- a few days) depending on your country. Customs Dept. may hold your parcel for inspection or VAT fees, and your signature on the parcel, which we have no control over, but that is the recommended time table offered by USPS as of Oct 18, 2020.

Again, International Buyers, PLEASE provide a Contact name and FULL PHONE NUMBER with your order as its NEEDED for Customs Forms and Shipping Labels - Also, please make sure your address is properly written out with ALL the information you can provide so your order doesn't get delayed over missing info and relying on International carriers to do clerical work for figure out whats "wrong with this address??" - We never want to rely on them to do our parts to minimize any errors or lazy workers not making efforts if there is missing or incorrect information on the shipping and Custom's Forms. Better safe, than sorry...

**Note: If you wish to UPGRADE to FASTEST SERVICE AVAILABLE, contact me and you can purchase USPS EXPRESS INTERNATIONAL Service - current POSTAL rates (NEWLY effective 10/18/2020) have been raised and the cost is $79.95 - please ask if you are concerned, its strictly priced and controlled by USPS. But your parcel will be fully traceable within their systems and arrive within a week +/- a few days.

THE ABOVE OUTLINE IS THE ONLY WAY WE SHIP TO ANY COUNTRY OUTSIDE THE USA. NO EXCEPTIONS.

edmdesigns, is NOT responsible for any of the taxes, tariffs, VAT fees and customs duties, that can be charged to international parcels by your country. Those are determined by YOUR OWN country's laws and in no way will edmdesigns forge or alter documents or Custom's Forms as this is a violation and unlawful. Please do not ask us to do this - the answer is we do not participate in any type of scamming with the Federal Postal System. Please factor that in when making your shopping decisions. All Sellers MUST complete Custom's Forms anywhere outside of the US and we do so with the full information.

*** AGAIN - PLEASE CHECK YOUR FULL SHIPPING ADDRESS & PROVIDE INFO EXACTLY AS IT SHOULD APPEAR ON THE SHIPPING LABEL -- BE SURE TO INCLUDE A CONTACT PHONE NUMBER - IT IS REQUIRED ON CUSTOM'S FORMS.

Also, we cannot control what Customs does with your parcel once it reaches their hands. If they chose to inspect randomly, or hold for any reason, this also is something we cannot control. Please understand this very important and relevant information. We do NOT control Customs Dept. affairs - your country's Customs Office does. Thank You.

***** REPEATING:::: VERY IMPORTANT FOR INTERNATIONAL BUYERS: *****

If you have VATs or other tariffs/import fees in getting your parcel, that remains the BUYER'S responsibility. Please do NOT ask us to forge documents, we will not do so.

Special requests will be completed per terms agreed upon. Shipping costs are stated in listings accordingly.

Custom and wholesale orders are always welcomed and will be respectfully fulfilled through Etsy or email contacts. Wholesalers can contact us with their business info and credentials to discuss carrying our lines. Once verified and screened, we will be in contact.

**** IMPORTANT NOTE: -- Custom Orders, Textile Wrist Cuffs, Chokers, Vintage Jewelry and Goggles or alterations to existing listings are FINAL SALE with Absolutely NO RETURNS as it is made especially for you or cannot be accepted back. PLEASE, Please take the time to READ EVERYTHING BEFORE you make your decisions to avoid unnecessary disappointments. We take the time to detail our offerings to extraordinary lengths for YOUR benefit. Its a wise customer who spend the extra few moments to be informed. -- Thank You.