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edor's Shop Announcement

Minimalist jewelry : bar necklaces / bar bracelets / initial necklaces / simple geo necklaces / long necklaces / tiny jewelry

Keep in touch for Sales / News / Giveaways:
• Facebook - goo.gl/pntec
• Twitter.com/love_edor
• Newsletter - eepurl.com/FnCv
• Pinterest.com/loveedor

★ Before ordering please read: www.etsy.com/shop/edor/policy Thank you.

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▲ INTERNATIONAL buyers please be aware of your country's customs tax charges, if any. (please visit your country's customs agency website for more info) All shipments will be correctly priced & labeled. (store policy)
▲ California orders will include sales tax.

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[ All Photos, Designs & Text Copyright © 2015 LOVE EDOR, LLC ]

edor's Shop Policies

Welcome

Thank you for reading, below you will find answers to most Frequently Asked Questions.


{ All Photos, Designs & Text Copyright © 2015 LOVE EDOR, LLC }

Payment

Payment is due at the time of purchase, all methods of payment must be received & cleared before shipment.

* California orders will include sales tax.
* International buyers are responsible for their country's customs tax, if any.

Shipping

ETSY SHIPPING ADDRESS
All items are made to order & shipped out in 1-4 Business days after payment has cleared. Please make sure your Etsy address is correct and "safe" to receive items.
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► U.S. SHIPPING TIMES
U.S. shipping can take anywhere from 2 days to 2 weeks average. Shipping times will vary depending on the carrier.

Delivery Confirmation is added to every U.S. Shipment. You can access tracking # through your shipment notification email. For orders paid through Etsy Direct Checkout, please convo me and I will provide the tracking #.

Signature Confirmation is added to larger orders (to be safe).

► U.S. PRIORITY SHIPPING
Need it in about a week? If you are in the U.S. and want to upgrade to Priority, please let me know which item you will order *before* purchasing so that I can adjust the listing. ($6 first item)

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► INTERNATIONAL SHIPPING TIMES
*NOTE: Please be aware of your country's customs tax charges, if any. (please visit your country's customs agency website for more info)

International shipping may take 1-4 weeks average, depending on customs delays. Shipping times will vary depending on the carrier. If it does not arrive within 4 weeks, please message me directly.

► INTERNATIONAL PRIORITY SHIPPING
* PRIORITY INTL. takes 6-10 business days and can cost around $15-$17 depending on location. It does not come with a guarantee, but may be faster than Standard. Please request an upgrade before placing your order.



Refunds and Exchanges

► EXCHANGES

These items are Final Sale:
Personalized jewelry
custom chain lengths
custom special requests
custom Pre-orders
Wholesale orders
all earrings (sanitary reasons)

For all other items, exchanges or store credits are possible, minus the original S&H. Buyer is responsible for contacting me within 1 week of receipt & shipping out "good-as-new" returns. Once I receive it back I will ship out the exchange item in 2-4 post office days.

U.S. EXCHANGES may require additional S&H cost back depending on number of items. All INTERNATIONAL EXCHANGES will require partial S&H back as the postal fee has increased ($5).

For refunds, please contact me first and we will work it out.

► EXCHANGE LENGTHS
If you have requested a length and later want to exchange for a different length (or add extender) it may require a $5-10 service + S&H fee depending on number of items.

► DEFECTS
If any defects/malfunctions occur within the first 5 months after purchase date, I will fix & return it back to you for free. Please message me for return address. (repairs only)

► MEASUREMENTS / LENGTHS
Exact measurements are listed (usually down to the mm) so please check before purchasing. Photos are enlarged to show detail. Also check your chain length, standard lengths may be shorter or longer than your personal preference.

Additional Policies and FAQs

► FEEDBACK
Your satisfaction is important to me. If you are not happy with your order for ANY reason please let me know first.

► GIFT WRAP / PACKAGING
Jewelry is wrapped neatly in a small box with ribbon tie, tissue, and biodegradable bubble mailer. If you'd like me to add a note or would like them individually wrapped, please let me know in "Note to Seller".

CUSTOM/SPECIAL REQUESTS
Custom orders & adjustments are possible. Please see listing details and convo me if in doubt. Most chain lengths can be customized as stated in each listing, simply leave me a note at Checkout... Custom Requests are considered Final Sale.


★ JEWELRY CARE TIPS ★
ALL JEWELRY should be taken off before showering/swimming/exercising, and kept clean & dry in a closed storage when not in use. Jewelry should be properly cleaned once in awhile in order for it to last longer.


STERLING + GOLD FILLED:
To clean Sterling Silver chain/charm scrub into a mound of baking soda + drop of water on your palm then rinse, you may also try toothpaste + water, or silver jewelry cleaner. For Gold-Fill use dishwash liquid & warm water OR jewelry cleaning solution. Be careful not to tangle chain.

RAW BRASS:
Raw Brass naturally oxidizes depending on the air & body chemistry but brightens up quickly if you rub with lemon + water then rinse. Polishing with a soft nail buffer also works. It is not irreversibly tarnished, just temporarily oxidized.


GOLD + SILVER PLATE:
To prolong PLATED components wash gently with dishwash liquid and water, take off before shower/swimming/exercising, and keep dry in a closed container. Do not scrub Gold or Silver-PLATED components. Lasts longer if cared for.


{ All Photos, Designs & Text Copyright © 2015 LOVE EDOR, LLC }

Last Updated January 22, 2015