eggshellgreen

Eggshell Green

Wellington, New Zealand On Etsy since 2009

eggshellgreen

Eggshell Green

Wellington, New Zealand | 17 Sales

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Benhi

Contact shop owner

Benhi

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Shop policies

Last updated on February 15, 2011
I love to create pretty things. My shop is a way to share my creations with the world. Having someone love my creations like I do keeps me going!

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My paintings are one of a kind original acrylics.
Sock monkeys are hand and machine sewn by me.
Jewellery pieces are handpicked and put together by hand.

Accepted payment methods

Paypal
  • Other Method
Returns and exchanges
In the case where your order does not reach you, I will offer store credit for the total of the order, or a replacement of the same value at no extra cost.

Store credit is by means of a refund on your next purchase(s) until the total is reached.

Because all my paintings are original and unique, I will try to recreate a painting but it will be similiar and not identical.

Please contact me as soon as possible if there are any problems with receiving your order.

If you receive a damaged package, please take it to your local post office for help.
Payment
Payment is via PayPal. You do not need a PayPal account to make purchases on your credit card.

It is appreciated that payment is made at time of purchase.
Purchases will not be shipped until payment is received.

For first time buyers: As with all PayPal payments, please ensure you complete the PayPal purchase right through to the Pay Now stage. Once successful you will receive an email receipt from PayPal as confirmation. This means I can then ship your order :)

Cancellations must be made within 24 hours of making the purchase. I intend to despatch orders the next business day, so I cannot cancel an order that is in transit.
Shipping
Purchases will not be shipped until payment is received.

Shipping outside of New Zealand can take up to 10 working days from time of despatch.

New Zealand deliveries take around 3 days and automatically include Track and Trace.

Please note that delivery times are the post company's target and cannot be guaranteed.

The post company automatically includes insurance on all shipping, so there is no extra cost to you. This enables me to offer a replacement if your order goes missing (see Refunds and Exchanges below).

Any customs fees are the responsibility of the buyer.
Additional policies and FAQs
Painting recreations and customised paintings:
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All of my paintings are hand drawn and painted, and decorations put together by hand.

If a recreation is requested, please be aware that it will be similar but not identical to the original.

For customised paintings, please take a look at the current and sold paintings. You can mix and match the colours, base style, frosting style and decorations from these to create your own. This makes it easy for me to create what you want with less confusion.

There is no obligation to buy the recreation or customised painting, but as it takes time and resources it would be appreciated that requests are only made if you are truly interested.