egle

Fiber Art and Other Tidbits 💙

Lugano, Switzerland

Items

 
egle

Contact shop owner

egle

Reviews

Average item review
4 out of 5 stars
(19)
See reviews that mention:
Shipping 2 Customer service 3

About egle

Sales 37
On Etsy since 2008

Egle is... unique artsy bags and accessories 💙 handmade, with love

Egle is an independent designer and maker who creates by hand ooak functional fiber art objects for your everyday life - unique, beautiful, and long lasting.

https://www.etsy.com/people/egle

Shop policies

Last updated on January 5, 2021
I believe in kindness, reliability and communication.
So please don't hesitate to contact me for any question about anything regarding my shop, my work and my creations. I'll answer in a day or two (weekends and Tessin public holidays excluded ;)

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Please contact me within no more than 14 days from receipt. No refund request will be accepted from the 15th day on!

Any returned item must be in perfect condition and in its original packaging and have to be shipped at your own expenses by registered mail service.

You can choose between replacement and reimbursement. IN BOTH CASES, SHIPPING EXPENSES, DUTIES AND CUSTOMS FEES WILL NOT BE REFUNDED. In case of free shipping, the amount I payed for delivery will be deducted from the amount requested for reimbursement.

ATTENTION PLEASE!
No returns, no refunds and no exchanges on items on sale.

I'm not responsible for any loss or damage that may occur during shipment to the item(s) you purchased in my shop. In these cases, no return, exchange or refund requests will be accepted.

FOR ANY PROBLEM please contact me and let's try to find a solution together: communication is precious, ever.

LAST BUT NOT LEAST, please take notice that leaving a negative, offensive review full of false statements with the aim of forcing me into providing an undue refund doesn't work with me. Be polite and behave correctly.
Shipping
Priority Mail shipping by Swiss Post, tracking number provided.

50% off shipping when purchasing 2 or more items.

I don't provide insurance services on shipping.

FOR INTERNATIONAL ORDERS, purchasers are responsible for all duties and customs fees.

I'm not responsible for any loss or damage that may occur during shipment to the item(s) you purchased in my shop. In these cases, no return, exchange or refund requests will be accepted.

FOR ANY PROBLEM please contact me and let's try to find a solution together: communication is precious, ever.
Additional policies and FAQs
As I'm not a big firm, I can't offer shipping prices "at low cost". Moreover, shipping from Switzerland is expensive: but you can save 50% on shipping expenses by purchasing 2 or more items in my shop.

Buy special, unique things, special and unique like you!
Creating unique models is laborious and difficult, but ooak creations have got strength and character and are rich in significance and implication, they stand out, get noticed, they really talk about you. Support my work as a genuine artist-artisan who designs and makes just one of a kind creations: buy 2 or more of them and will receive a 20% discount on your next purchase.

NB: no returns, no refunds and no exchanges on items on sale.