ArtfulGardens

Hand Dyed Lucite flower beads, two tone flowers

ArtfulGardens is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

ArtfulGardens is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 27, 2014
I strive for a beautiful product, the best prices, and great customer relationships! Here's some of the nuts and bolts of my shop. I know it's a bit to read, but please go over these policies if you plan on purchasing from me. As always, if you have any questions, I'm here to help!
Thanks!

Policies last updated October 21, 2013

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
REFUNDS: If you are unsatisfied with your order (I sincerely hope you are not!), and you would like a refund, please contact me within seven days of receiving your package. Buyer is responsible for return shipping, but I will refund full purchase price and original shipping. Refund will not be issued until I receive the item in the condition it was received.

EXCHANGES: If you want to exchange all or part of your order, again please let me know within seven days of receiving your shipment. Differences in price will be either refunded by me or paid through a Paypal invoice that I will send to you. Buyer must pay return shipping for original item, and exchange item won't be shipped until original is received in good condition. I will cover shipping of exchange item.
Payment
I accept Paypal, Direct Checkout via Etsy, check, and money order, but of course using electronic payment will ensure you get your beads sooner! If you would like to pay in any other way, please let me know upon purchase so I can ensure the process goes smoothly. In the case of check/money order, payment must be cleared before shipment.
Shipping
*Last updated Feb. 27, 2014*

I ship via USPS First Class Mail. Priority or Express shipping can be requested for an additional cost which I will calculate upon your request. Generally, items shipped First Class will arrive within five days, but of course that's not a guarantee, especially during busy holiday times.

INTERNATIONAL: I also ship First Class internationally. Arrival times vary much more outside the US; varying from 10 to 25 days or maybe more if your package gets held up at customs. Priority and Express also available, contact me for details. Pleae be informed that shipping charges reflect the current postage rates and costs of packaging. International shipping overages of $1+ will be refunded upon shipment. In addition, I can always set up a reserved listing with a more accurate calculated shipping charge.

Packaging: In an effort to reduce plastic waste and shipping costs, I will often package 1-3 similar items in one zip bag, depending on the size. Mixed packs and metal components are always kept separate. If you'd prefer everything to be kept separate (or, on the other hand, if you're swimming in bags and just want it all in one), let me know and I will accommodate your request!

I strive for 100% accuracy when packing orders, but mistakes can happen! Please let me know as soon as possible if there is anything missing from your order or if anything has arrived broken. A replacement will be sent immediately.

If you have any other issues with your order, I am more than happy to work out a satisfactory solution with you. Please do this before leaving feedback, as that is the sign of a completed transaction and I will assume you do not have any issues to resolve after this.
Additional policies and FAQs
I try to only stock items which I have on hand and ready to ship. If you see anything, including hand dyed beads, that are not currently listed, you can either check back in a couple days or send me a convo to see what's up. This way, I can ship orders more efficiently and you get your beads sooner!