eightTOfive

music and marching band inspired ornaments & trinkets

Philadelphia, Pennsylvania · 129 Sales

eightTOfive

music and marching band inspired ornaments & trinkets

Philadelphia, Pennsylvania 129 Sales On Etsy since 2011

3.5 out of 5 stars
(19)

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Kristen Seavey

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Kristen Seavey

Reviews

Average item review
3.5 out of 5 stars
(19)
kkelly5595

kkelly5595 on Dec 30, 2016

1 out of 5 stars

The seller was very quick to take my payment but didn't complete the order for over 7 weeks despite saying 14-21 days to create. After 2 emails with no response and a dispute resolution with Etsy, finally did I hear back from seller. I'm guessing without Etsy's involvement, I'd still be waiting. It wasn't worth the cost or the wait as it was ordered November 3 and intended for a Christmas present but not received until December 27. Seller claimed issues with shipping and the envelope would be covered with shipping stickers - it wasn't. It was mailed December 24 after her email claiming it was guaranteed shipping before Christmas. Whatever personal tragedy struck, 7 weeks is a ridiculous amount of time to wait for a clothespin ornament. But of course my payment was collected immediately!

kkelly5595

kkelly5595 on Dec 30, 2016

1 out of 5 stars

The product is fine but despite ordering on November 3, I didn't receive until December 27, despite being guaranteed before Christmas delivery. After contacting the seller twice and receiving no response, I had to dispute the purchase with Etsy and only then did I receive a response from the seller explaining a sudden death in family. Even after that response on December 15 and claims that items were shipped, the tracking information clearly states that it was not mailed until December 24. I only ordered these ornaments because it was a fundraiser for UMASS band but wow, am I disappointed. If the seller had just responded to one of the 2 direct emails to explain her situation (remember I ordered on November 3 and didn't hear back until December 15) I would not have had to get Etsy involved.

Allen Goguen

Allen Goguen on Dec 27, 2016

5 out of 5 stars

Exactly what we wanted for our UMass Brando! Perfectly done and arrived for Christmas. Small gift but the reaction made my holiday.

sdookram

sdookram on Dec 20, 2016

5 out of 5 stars

This item is adorable. I know my bando is going to love it!

View all 19 reviews

Shop policies

Last updated on October 3, 2016
♫ w e l c o m e ! ♫

Eight to Five features custom made music & marching band inspired ornaments and trinkets. The original collection is designed to model the uniforms of the Power and Class of New England, the University of Massachusetts Minuteman Marching Band. Each piece is handmade by Kristen Elizabeth Seavey, a member of the UMMB from 2005-2010. Enjoy!

With Pride ♥

Accepted payment methods

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  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Eight to Five accepts payments through PayPal. All prices are listed in US dollars.

Please let me know if you have any questions or problems with completing your order!

Thank you!
Shipping
All purchases are made to order. Please allow 14-21 business days for your custom made ornaments. Shipments will be made via USPS accompanied by a delivery confirmation number (domestic shipping only) that can be viewed at www.usps.com.

International shipping is available! Eight to Five is not responsible for international customs fees.
Refunds and Exchanges
Because all purchases are made to order, I unfortunately cannot accept returns or exchanges for custom made items.

Returns will only be honored if the item in question was grossly misrepresented or if there is a serious problem with the order. In the event of a refund, the original ticket price will be refunded less shipping costs.

Items that have been damaged or otherwise altered from their original condition are not subject for return. Unfortunately shipping costs cannot be refunded.

If for some reason, there is any issue with your order, please let me know!
Additional policies and FAQs
Gift wrapping is also available! Please see the "gift" section in my shop to have your order beautiful wrapped and ready to give!