BayouCityYarnCo

Indie dyed yarns from the Bayou City.

Houston, Texas · 144 Sales

Announcement   12/05/2017 - IMPORTANT: We've migrated most of our listings to the new storefront, www.bayoucityyarnco.com, we'll continue to list clubs and monthly mystery items here and on the new site, but we think we (and YOU) are going to really love the new site.

5% of all sales is donated to ACLU. An additional 5% of sales on specifically marked yarns is donated to The Ocean Foundation.

Announcement

Last updated on Jul 13, 2018

12/05/2017 - IMPORTANT: We've migrated most of our listings to the new storefront, www.bayoucityyarnco.com, we'll continue to list clubs and monthly mystery items here and on the new site, but we think we (and YOU) are going to really love the new site.

5% of all sales is donated to ACLU. An additional 5% of sales on specifically marked yarns is donated to The Ocean Foundation.

Shelby Hamden

Contact shop owner

Shelby Hamden

Updates

New colorway just added! Garage Band is stunning black and pink flashes on a base of vibrant light blue!
Just stocked some Party of Fish tadafishtadatropical_fishtada on Baltic DK, Tasman Sock, and Atlantic Aran! Awesome array of my top selling colorway! heart_eyes
View all 5 updates

About

Around the web

Shop members

  • Shelby Hamden

    Owner, Creator, Customer Service

Shop policies

Last updated on December 10, 2017

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
In case of items lost through USPS, you must file a claim with USPS for the lost package. We aren't responsible for packages lost and as a small business, we're unable to replace items lost at our own cost. In the case of damaged items upon arrival, this will be handled on a case by case basis. Returns will not be accepted on any orders with the exception of case by case actions on damaged items.
Payment
Payment is accepted through Etsy direct checkout where you can use all major credit/debit cards, Apple Pay, and Google Wallet, as well as Etsy gift cards.

Paypal is also accepted and available during the checkout process.

Thanks!
Shipping
At this current time, most shipping is done within 3-5 business days (Mon-Fri) of order received. The only exception to this is pre-orders - please see shipping estimate in the description of the listing.

Please inquire directly through message prior to purchase if you're requiring insurance on an international shipment, as some countries do not have this available. If it is found to be available for you at a cost you're comfortable with, I'll add a special listing for you for the insurance amount.

Shipping Days: Wednesdays, Fridays & Saturdays packages are picked up by USPS.

Shipping Confirmation: All packages will have a tracking code that will be available to you on your purchases page within 24 hours of shipment. Tracking codes may not work immediately, as they often don't have any data until after the USPS scans them and uploads their scans, which is sometimes hourly in their route, and sometimes doesn't occur until after 8 p.m. local time.
Additional policies and FAQs
Customer Rewards Program:

Collect 10 (TEN) Logo Stickers (found on the ball band on every skein, near the washing recommendations) and redeem them for one free skein!
Collect the stickers on the back of one of our business cards, on a 3x5” index card, or even on the back or bottom of this invoice! Include your email address and Etsy username.

Send your collection to the address on your invoice or message us to get the most updated address.

You’ll receive an email notice when your stickers have been received and they’ll be eligible to use right away. You can send in multiple sets of ten (10) at any given time, your email notification will let you know how many free skeins you are due. With your next order, write in the comments to seller your free skein choice(s) from the Dye To Order options and bases available at that time. If no choice is mentioned in the comments, a reward skein(s) from your purchase (the highest priced one, up to $26 USD) will be refunded.

Customer is responsible for shipping fees. If you’re checking out as a guest, make sure that your email matches that which you wrote on your sticker collection card/sheet so that I can match your rewards. Due to the sometimes prohibitive costs of shipping, free skeins will only be included with a future order of yarn. If you wish to only order the free skein(s), your cost (up to $26 USD per skein) will be refunded to you once the order ships minus any shipping charges.

Amounts over $26 USD per skein are responsible to be paid for by the customer. The amount is not cumulative, so if, for example, the customer has two free skeins to redeem and orders a $24 skein and a $28 skein, the $26 applies individually and the $24 is completely free and the $28 skein is $2 due (and so only $50 will be refunded.) Write in redemptions (through the Comments to Seller feature) can only be skeins up to $26 USD.