Eires

Eires Jewls

47 Sales On Etsy since 2007

0 out of 5 stars (43)

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Eires

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Eires

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quality 3 shipping 10 customer service 9

Shop policies

Last updated on March 15, 2011
Welcome!
Communication is key and no question is too small, so please don't hesitate to contact me for anything! The best way to reach me is through the Contact (Conversation) feature here on Etsy. I check my messages several times daily.

Accepted payment methods

  • Money Order
  • Other Method
Returns and exchanges
Your complete satisfaction is very important to me and I truly want you to be thrilled with your purchase. If you are not satisfied for any reason, contact me within 2 days of receiving your package to discuss the problem. I want my jewelry to be loved by its new owner so if you're not in love with it, please don't hesitate to communicate with me. Returns will receive a store credit (ie: gift certificate for my shop) for purchase price minus shipping. For sanitary reasons earring returns will be minus $3 for fresh hooks, no exceptions.

Regarding damage, it is my goal to create each piece of jewelry with the utmost care in workmanship using high quality materials. That being said, handmade jewelry is delicate and should be treated as such. It should not be worn while cleaning, bathing, sleeping, gardening, or during any physical activity. With proper care your handmade jewelry will last for many many years. If something breaks please be sure to save all gemstones and I will correct defects free of charge within three months of purchase.
Payment
Payments are due at the time of purchase. Orders not promptly paid for will be canceled. I accept Paypal for all payments, and you can use your credit card even if you don't have a PayPal account! Please note that if paying by a bank transfer I will ship your order after the echeck clears which can take several business days, so if you need your purchase shipped sooner I recommend using a credit card.
Shipping
Shipping within the USA is $3.50 for your first item , which includes delivery confirmation and insurance.

If your Etsy shipping address does not exactly match your PayPal shipping information, I will use the address you entered in Etsy unless you contact me right away to request otherwise. If you would like a gift to be shipped directly to someone other than yourself, please mention this in the Notes To Seller Box during check out and then enter their name and address in the ship-to area. But do be certain you communicate with me as well (mentioning it in the Notes To Seller box is the best place for that, but convo messages work too).
Additional policies and FAQs
Custom Design Projects♦
I am very open to custom order requests such as bridal party jewelry sets, special gifts including birthstone jewelry, or simply making something special for you. The best way to begin is to tell me the design and stones you're looking for. If you're not sure about that yet, please check my shop for available or sold items to give you some ideas. Once we agree on the design I will create a listing for you. Once payment clears I will begin working on your project. Please understand that half of the payment for custom work is non-refundable if you change your mind or return your order. This nonrefundable deposit helps me pay for your materials and confirms your commitment to the project. I am happy to email photos of my progress upon request. Please check my feedback for comments from other happy custom order recipients. Please allow several days for custom items to be made before shipping, up to several weeks. You can request a rush and if I'm able to I will expedite your order (we will discuss your time line, don't worry