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Shop policies

Last updated on February 4, 2011

Accepted payment methods

Returns and exchanges
Each case will be looked independently; generally refunds and exchanges are possible, although we cannot recover the shipping fees.

If you simply change your mind straight after purchase, we won´t hold it against you (as long as we haven´t shipped them out yet) and refund you all the costs.

If you are not satisfied with the product or you have questions, suggestions, do let us know.

We are a small scale business, and we care.
You do not need a Paypal account to pay for your items through Paypal! Choose the Paypal option during checkout. After you submit your order, click the "pay now" button. Scroll down and you will see the option to pay with credit card without having to sign up for a Paypal account.
However, PayPal is accepted as well.

Ready made items are tried to shipped out ASAP (generally the next working days) after receiving payment. Made to Order items generally take up to a week, but can be as quick as a day. If you want a specific answer, contact us regarding the item you would like.

If you require cancellation it can be possible if you act fast.
Also, Etsy policies apply, see Transaction cancellation http://www.etsy.com/dosdonts.php
Shipping will be via normal post, which means it takes about 3 to 8 days for delivery, depending on your location. If you require faster or trackable package, convo us and we´ll organise it (although, extra charges may apply).

P.S Please notice that there are some grey areas recently regarding shipping, especially shipping to the U.S.
We cannot guarantee the delivery times with normal post due to coming Christmas, Terrorist fear etc what´s going on.

So if you need an item for a specific date (such as a birthday) be sure to order early (and let us know you need it quick) or ask for a fast and trackable delivery method (extra charges may apply).