KanzashiYume

Kanzashi hair accessories

London, United Kingdom On Etsy since 2010

KanzashiYume

Kanzashi hair accessories

London, United Kingdom | 224 Sales

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    Kanzashi Yume

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    Kanzashi Yume

    Announcement    Make a statement with my quality silk hair accessories for women. Whatever the occasion, take your hair style from day to night with my hair accessories. You can style kanzashi with everyday wear, wedding celebrations and of course with kimono coordinations!

    Announcement

    Last updated on Feb 1, 2018

    Make a statement with my quality silk hair accessories for women. Whatever the occasion, take your hair style from day to night with my hair accessories. You can style kanzashi with everyday wear, wedding celebrations and of course with kimono coordinations!

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    quality 12 shipping 21 customer service 15

    Shop policies

    Last updated on February 1, 2018
    Hello and welcome to my shop!

    KANZASHI are traditional Japanese hair accessories. I strive to give them new life as a fashionable statement for casual and special occasion.

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept cancellations
    Request a cancellation within: 24 hours of purchase
    I don't accept returns or exchanges
    But please contact me if you have any problems with your order.
    Returns and exchange details
    Returns for EU residents

    If you are buying from EU country you are entitled to return the ready made items in my shop.
    1. You need to contact me within 14 days of receiving the item - this period will start from the time provided by the confirmation of delivery information of the postal provider.
    2. You must contact me first before you decide to return the items.
    3. You then will have 7 days to send the items back to me. The buyer pays the return shipping.
    4. Return items needs to arrive in perfect condition and in original packaging. I reserve the right to refuse refund if I find the item to arrive otherwise.
    5. Made to order items are excluded from the EU policy therefore you will not be able to return those. Each listing states if the item is ready made or made to order. The return right will be based on the listing information.
    6. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalised orders
    • Perishable products (like food or flowers)
    • Digital downloads
    • Intimate items (for health/hygiene reasons)
    • Items on sale
    7. During the return process you will need to fill in the Cancellation Form that I will provide for you. You can return the form as an attachment in a conversation to seller on Etsy. Please fill this in before you ship back the item.
    8. Refund will be only issued once the item is received back by the seller and is in perfect condition.

    9. Forced return will not be accepted, so please make sure you have contacted me and we both agree on the return.
    10. As stated above the returns are only offered to the EU buyers, this does not apply worldwide.
    Payment
    Cancellation policy
    Please message me as soon as possible if you decide to cancel your order. You have a maximum of 24 hours to do so.
    Shipping
    UK packages are sent with Royal Mail Signed For® 1st Class
    International orders are sent with Royal Mail International Tracked & Signed

    Delivery times:
    UK: 2-3 days
    Europe: 5-7 days
    Worldwide: 8-10 working days

    Shop is not responsible to postal delays, but please contact me if your package takes much longer to arrive than the stated above times.

    Please check the processing times on the listing. This is the time that it takes me to prepare your order before posting out.

    Shop is not responsible for any customs and duty fees that might be applied. Those fees cannot be given as basis for return.
    Additional policies and FAQs
    Care instructions
    My kanzashi are made in a traditional method from silk and rice glue, therefore they need to be stored in a dry place, in low humidity. If humidity is high, I suggest keeping silicon gel bags in the box where you store your kanzashi.

    Do not get your kanzashi wet! Rice glue is water soluble so even the smallest amount of water might destroy your kanzashi.

    If the kanzashi petals deform at any point in time, you can revert them to they original shape by directing small amounts of steam from iron towards the flower. Please be mindful of not ironing the kanzashi putting any drops of water on it in the process!

    If you care well for your kanzashi it can last you decades as it does for maiko in Japan, even though they wear them every day!

    Custom orders
    Custom orders must be paid upfront before the work on the order starts.

    Holding items
    I do accept to hold the items for a maximum period of 14 days. Please contact me to arrange.

    Problems with the item
    Please contact me if you have any problems with your order. I have a track record of customer satisfaction and I am here to help you!

    Customs and additional taxes/postal charges
    Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.