LokisMenagerie

Cute animal gifts, exclusive to the UK.

Colchester, United Kingdom · 24 Sales

LokisMenagerie

Cute animal gifts, exclusive to the UK.

Colchester, United Kingdom 24 Sales On Etsy since 2015

0 out of 5 stars
(13)

LokisMenagerie is taking a short break

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Note from shop owner eldrisCREATIONS will shortly be reopened as Loki's Menagerie.

Customers can still contact me through the normal means if needed.

Note from shop owner

Last updated on May 6, 2018

eldrisCREATIONS will shortly be reopened as Loki's Menagerie.

Customers can still contact me through the normal means if needed.

Gaby Brereton

Contact shop owner

Gaby Brereton

Reviews

No reviews in the last year
View all 13 reviews

Updates

Such a cutie! Wasn't even sure what I was making until about half way through :D
My caterpillar felt sold the other day so before I sent him on his way I copied him. Very happy with the outcome. The face is slightly different, but they have to have their own personality!
Now back in stock!

About

About Loki's Menagerie

Hello and thank you for taking the time to visit Loki's Menagerie! Please feel free to browse the shop. I would love it if you read the text below, to help you understand the history of the shop, the owner and the items. ♥

My name is Gaby Brereton. I am the sole designer and creator for Loki's Menagerie. I first opened the shop when I was a software developer, and now I am a stay at home mum.

What's in a name? Well everything really! The shop was previously called eldrisCREATIONS, and had successful sales before being shut down when I became pregnant in 2017. When my son was a few month's old I decided to reopen the shop to earn some money to spend on him. But I felt the shop's branding needed work.

My husband and I used to own 6 pets. Our family would always jokingly ask how our menagerie was doing. Loki was one of those pets, my first cat. I was suffering with infertility at the time, so I ended up having a deep bond with Loki.

Sadly, Loki died in 2016 when he was struck by a car. 6 months later I discovered I was pregnant. What better way to honour and remember Loki by than naming my business after him?

So why needle felted items? Is "I love it" a good enough answer? I started needle felting in December 2014 after watching a crafty TV show. I wondered what it would be like to make something from wool that hadn't been spun. Heck, I didn't even know you could buy wool in that state! Needless to say, I feel in love with the craft, even with all the times I've stabbed myself with the very sharp needles I use. The first thing I made was a snail with huge eyes and a massive, cheeky grin.

I've always enjoyed arts and crafts and I finally have the opportunity to share my lovingly created items with others. I'm really excited about this chance and by all the potential items that are floating around my head just waiting to be made. I prefer to come up with something new each time I get to working and all my designs are my own, so I sell many truly unique items.

I source high quality materials, to make sure my items are the best quality they can be. I believe that quality is the key to success; no faulty or poor quality parts go in to my items. I also believe in honesty, so I try to make my item descriptions as clear as possible so you know exactly what you're getting.

I promise you that I will do everything I can to ensure you get a fantastic item when buying from my shop. If you find any mistakes in my listings please, please let me know so I can fix them!

If you have any questions please get in touch via Etsy (http://etsy.me/1K6TIDz) or email me directly at eldris [!at] gmail.com

I am also on many social media platforms.

Shop members

  • Gaby Brereton

    Owner, Creator, Designer

    Gaby is a geek, artist and mum. She has a degree in Computer Science, but has never forgotten her creative side. Loki's Menagerie is Gaby's place to sell her creations. She loves to make something new each time she works & to let her ideas run free.

Shop policies

Last updated on May 6, 2018
Hello! Welcome to my little corner of Etsy. Thank you so much for taking the time to look at my shop. Please read through my policies below, I hope you find them fair. If you have any questions, please get in touch. I look forward to doing business with you. :)


♥ FAQs ♥
Q. Where is your shop based?
A. I live in the UK and I make and ship all my items from here.

Q. How long will it take you to get my order in the post?
A. All orders will be posted in 1-2 weeks, though I aim for 2 business days. I have a young baby so shipping times can vary.

Q. Do you accept refunds?
A. Yes. Please check the Refund Policy section below.

Q. Where do you ship to?
A. I haved shipped exclusively to the UK since 2018.

Q. How long will my item take to arrive?
A. Please see the Delivery Policy section below.

Q. Do you smoke?
A. No, all items are made in a smoke-free environment.

Q. Do you have pets?
A. Yes, we have 1 cat and 2 outdoor rabbits. While every effort is made to keep pet hair off the items, if you have a severe allergy I recommend not buying my items, sadly.

Q. Are your items made to order?
A. No, I make all of my items before they are listed. This means they are ready to ship!

Q. Are your items handmade?
A. Yes! Everything is made by myself. I list all of the base components I use, so you can be sure to know which bits I've put together. If you have any questions about this, please ask.

Q. Do you provide tracking info?
A. Not currently. Everything is sent via Royal Mail 1st Class.

Q. I live outside the UK, can you ship to me?
A. Sorry, no.



Thank you for looking at my shop. I hope my policies contain all the information you need. If you have any questions, get in touch. ♥

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
The gist of my returns policy is, get in touch and I will see what can be worked out. I want to make sure you are happy.

Below is a very wordy explanation of my returns policy if you are interested in possible outcomes. I do my best to comply fully with UK/EU distance selling laws. These laws do change, so if you spot something not compliant below please get in touch and I will review my policies.


MISSING ITEM
If an item doesn't arrive: please see Delivery Policy


RETURNS
UK: Returns allowed within 14 days of you receiving your order, no questions asked (I will ask why but this is just so I can improve in the future!). Postage to you is refunded, but you must pay the return postage.

If you received a damaged item, please see "DAMAGED ITEMS" below for more information. Postage to you is refunded and I will pay for the return postage at an equivalent rate to how it was sent to you.

I must receive items within 14 days of you telling me you're returning your order.

Refunds for returned items will be paid once I have received the item and I have confirmed it is in its original condition. If you are returning due to damage, I will confirm the damage present is what you reported to me.

Please post returns using adequate packaging, preferably the packaging the item was received in if it is not damaged.

FOR ALL RETURNS please obtain proof of postage or I can't issue a refund if the item gets lost in the post. This shouldn't cost you anything extra and must show my address as the address you posted the item to.


RETURN OF EARRINGS
Unlike many sellers, I do allow returns of earrings. Huzzah!


DAMAGED ITEMS
If your order was damaged when you received it, please take a photo of the broken item AND packaging ASAP after receiving the item, then contact me within 2 days and send me the photos.

Ensure you keep the packaging in case any more details or photos are needed. This is essential for me to be able to make any claim with Royal Mail.

In most cases I will refund you in full including postage. I will not refund if the damage was caused after you received the item or if no photos are provided.


ITEMS BROKEN LATER
If an item breaks within 6 months of you receiving your order and you believe this was due to a flaw the item had when you received it, please contact me ASAP so we can discuss a suitable course of action, e.g. return & replace. I will ask for a photo as proof so I can determine if there was a flaw in the item when you received it. I will repair or replace an item if it is proved to have been flawed when you received it.

Some of my felts are hard to replicate, and if I feel I can't do a good enough job I will refund you instead.
Payment
PAYMENT METHOD
• I accept Direct Checkout, Etsy Gift Cards and PayPal payments. Please use whichever you prefer :)

PAYMENT TIME FRAME
• Payment must be received within 3 days of purchase. If payment is not received within this time frame your order will be considered cancelled. Items will not be posted until payment has cleared.

CANCELLATIONS
Purchases may be cancelled up to the point that your dispatch notification is sent. I always aim to post items a few days after receiving an order, so please be prompt with cancellation requests.

Please contact me via Etsy to cancel an order or follow the instructions at https://www.etsy.com/uk/help/article/1945 . After the item has been dispatched you cannot cancel an order, but I operate a fair returns policy (see the Returns Policy section below).
Shipping
ACCURACY OF DELIVERY ADDRESS
Please ensure your address is correct, as I cannot refund you if you gave me the wrong address.

If you spot you have made a mistake, get in touch ASAP or cancel the order. I can only post to the address Etsy gives me or I lose my seller protection, I hope you can understand. Once the order with the wrong address is cancelled & refunded, please make a new order with the correct address.


HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Shipping times can vary depending on season and can be affected by adverse weather. I make no guarantees about arrival dates, but I post using Royal Mail 1st Class which usually arrives within 2 business days.



FREE STANDARD SHIPPING
I currently offer FREE postage on all of my items. This is Royal Mail 1st Class, not 2nd!

OTHER POSTAGE INFO
Items are posted using Royal Mail 1st Class within the UK. This is NOT tracked. If you would like tracked I offer shipping upgrades (these show when the item is in your shopping cart):


Proof of postage is available on request.


MISSING ORDER
If you have not received your order after 14 days please get in touch and we can discuss our options. These will usually be waiting a little longer or issuing a full refund.
Additional policies and FAQs
• For any queries please contact me - the best way is through Etsy at http://etsy.me/1K6TIDz

• Seller name: Gaby Brereton
• Seller email: eldris [!at] gmail.com

I am not VAT registered