elegantouch

Custom made designer pillows

Irmo, South Carolina · 3325 Sales

elegantouch

Custom made designer pillows

Irmo, South Carolina 3325 Sales On Etsy since 2010

5 out of 5 stars
(841)

Announcement   BLACK FRIDAY SALE! 20%OFF YOUR ENTIRE PURCHASE! USE COUPON CODE "BFSALE20" AT THE CHECKOUT!

We are so happy you are visiting our store! Elegant touch prides itself on creating pillows using only the highest quality designer fabrics. We search for chic, contemporary patterns in bold colors and sophisticated designs. We will regularly add new designs to the collection with the changing seasons as well as the discovery of exciting patterns. Since our pillows are unique and our quantities limited, we may not be able to fill orders for every pattern displayed.

I would strongly recommend to read our Shop Policies before making any purchase in order to avoid any unpleasant surprises. Our goal is to give you the best shopping experience as possible so I would like to thank you for your time and consideration!

We are on Twitter and Instagram now so you can follow us https://twitter.com/elegantouch2010
http://instagram.com/olgaturnage

Announcement

Last updated on Nov 25, 2016

BLACK FRIDAY SALE! 20%OFF YOUR ENTIRE PURCHASE! USE COUPON CODE "BFSALE20" AT THE CHECKOUT!

We are so happy you are visiting our store! Elegant touch prides itself on creating pillows using only the highest quality designer fabrics. We search for chic, contemporary patterns in bold colors and sophisticated designs. We will regularly add new designs to the collection with the changing seasons as well as the discovery of exciting patterns. Since our pillows are unique and our quantities limited, we may not be able to fill orders for every pattern displayed.

I would strongly recommend to read our Shop Policies before making any purchase in order to avoid any unpleasant surprises. Our goal is to give you the best shopping experience as possible so I would like to thank you for your time and consideration!

We are on Twitter and Instagram now so you can follow us https://twitter.com/elegantouch2010
http://instagram.com/olgaturnage

Olga Turnage

Contact shop owner

Olga Turnage

View all 46 items

Updates

New pillow cover in 14"x24" in RM Coco print

Tagged in this photo

New Kelly Wearstler Channels print pillow cover in plum.
New Kelly Wearstler Channels pillow cover in plum.
View all 5 updates

About

Where hobby turns into passion

Hello and welcome to my shop!

My name is Olga Turnage and I am the owner and the designer of Elegant touch fabrication studio.

I was born and raised in Russia, the country with a rich history, strong traditions and influential arts, especially when it comes to literature, philosophy, art, classical music and ballet. My passion for sewing started when I was a little girl watching my grandmother making clothes and knitting. Later I enjoyed home economics class (that was obligatory for all girls at that time). We learned all the details how to make a pattern and transfer it into the fabric.

I always considered my passion for sewing as a hobby and chose a different career path after graduating school. I earned MBA in education and worked as a teacher for some time until I moved to USA in 2003.

The concepts of Elegant touch was born alongside my son in 2005. As a mother I decided to trade in my career to enjoy motherhood and just “simple life”. Working from home allows me to spend more time with my son and I love having him with me as I work.

I have attended certified interior decorating courses along with professional classes in soft home furnishings at Custom Home Furnishings academy in Charlotte NC. It is the only teaching facility of its kind dedicated to educating people with professional skills necessary to home decor industry. I started my business in 2007 and worked mostly for designers by making window treatments, bedding and pillows until a friend of mine mentioned about Etsy website. I decided to give it a try and posted couple of pillows back in January 2010. Since then I dedicate to provide the highest standards for custom made pillows.

In December 2013 my husband joined me as a partner and we opened my second Etsy shop "Home Emporium" where we create handmade upholstered headboards.

We take great pride in the fact that each and every item in our shop is individually handmade by us, from the creation process to fabricating, to packaging our orders for the shipment. Your purchase is the end result of thousands of hours of experimenting, dreaming, practice, and finally the pure joy of creation.

I am glad to offer you perfect handmade quality with paying attention to details. I choose only the greatest quality designer fabrics for my products. Every piece in my shop is made to order and can easily be made in custom sizes."

Tweet

Shop members

  • Olga Turnage

    Owner, Designer, Creator

Shop policies

Last updated on January 12, 2015
DEAR CUSTOMERS!

Welcome to Elegant touch where you will find an exquisite selection of distinctive and unique products for yourself and for someone special in your life. All of my pillows have been originally designed and created using the highest quality fabrics.

PILLOW CONSTRUCTION:

I work out of my studio that is equipped with industrial equipment and all necessary tools for commercial sewing. My operation hours are Monday through Friday from 9:00 am till 6:00 pm. My pillow covers are sewn in my home studio-free of pets, smoke or odors and I build them to last.

The pillows are sewn with invisible zippers and serged seams for added strength and prevent fraying. Most of the designs are centered.

Most pillows will have solid fabric for the backing, which is individually selected to match quality, weight and texture of the fabrics used on the front. Most of my pillows have pattern on the front only just to make it more affordable to people. If you would like to have the same fabric on both sides, just send me a convo and I would be happy to give you a quote.

Many pillows can be embellished with the different types of embellishments such as cording, flange or ruffles. These embellishments require more time to fabricate a pillow so additional charges will be added per customer's request. Cording fabric is cut on a bias (diagonal) when it is used to cover cording. The bias has a slight, natural stretch that allows fabric to ease around bends and curves without puckering. The longest center cuts are used to avoid seaming. I use 5/32" or 1/4" cording for most of my pillows. Different sizes can be used upon your request.


CLEANING & CARE:

Please DRY clean all covers to maintain size and to preserve the quality of dye used to print your fabric. Inserts can be washed and then fluffed in your dryer with a tennis ball to freshen.

PACKAGING:

Pillow covers are ironed and starched prior to shipping.
As the covers are shipped folded in to fit into the shipping boxes, they will arrive with folding creases and will need a light ironing before use.

GENERAL INFO :

All my pillow covers come without inserts. I offer 90/10 down pillow inserts for the additional charge. They can be 90/10 or 75/25 with 100% cotton casing. I buy them TO THE TRADE only so you can expect designer quality. Having this in mind, they are not cheap.

If in doubt of what size of pillow to use on furniture, go larger. Remember that a stuffed pillow will not appear as large as a flat measurement.

LEAD TIME:

Most of the pillows are fabricated upon purchase in order to allow/accommodate your special requests towards pattern placement, different trimmings, specific size, matching patterns, etc.. Those items will be fabricated and shipped in 7 - 10 business days within payment receipt.


Custom/Special Ordered pillows will be shipped upon fabric availability.
Please allow 7 business days for fabrication after fabric arrival, most fabric orders arrive within a week, if fabric is not on back order.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept Paypal, which is due at checkout. If you don't have PayPal account then you can use it WITHOUT setting up an account. Just follow the steps at CHECK OUT and choose "Pay with PayPal", then, choose "Credit Card Payment", and enter your credit card information.

I accept all major credit cards: Visa, Mastercard, American Express, and Discover.

No merchandise will be shipped until payment has been received. I will ship your order to the address listed in YOUR ETSY RECEIPT. Please make sure it is the correct address. Any differences may delay your order.
Shipping
UNITED STATES customers: I ship everything by USPS Priority Mail which, according to them, usually takes 2 - 3 days. If you buy pillow covers with inserts then I ship them by FedEx on Tuesdays and Fridays. Transit time between 1 to 6 business days, depending on destination.

If you want multiple items shipped Priority Mail, let me know before you complete the purchase, and I will tell you what the higher cost will be. Combined shipping fees are offered for purchase of more than 3 items.

Seller will not be responsible for damages or lost items during the delivery process. Shipping insurance can be available for additional fee. In case you need the item sooner, contact me for possible rush service. Additional charge will be added for the rush orders.

SOME of my pillows are “In stock” and ready to be shipped. The finished pillows are shipped within 3 business days of receipt of payment.

Non-stocked / Special Ordered items will be shipped upon fabric availability. Please allow 5 business days after fabric arrival. Most fabric orders arrive within a week if fabric is not on back order.

Shipping fees include packaging, mailing and handling costs


INTERNATIONAL ORDERS

International customers, I appreciate your business too! Orders are shipped via USPS International Mail, however duty fees are the responsibility of the buyer. Tracking is not available for items shipped beyond U.S. territory therefore we cannot be responsible for lost packages. Arrival time will depend on country and customs protocol. We cannot be held responsibile for delayed delivery.
Refunds and Exchanges
My pillow covers are sewn in my home studio-free of pets, smoke or odors and I build them to last. As I cannot control how the items are used or cared for, as well as the sensitive nature of textiles, I DO NOT OFFER returns. Please bring any concerns to my attention within 3 days of receipt-issues are handled on a case by case basis. Your satisfaction is important to me.


Items will only be accepted for return, at my discretion, due to material defect. Returns will only be accepted within 3 days of delivery. Shipping on all returns is the responsibility of the buyer, and will not be refunded. Shipping to and from will be the customer's responsibility. I will not complete a refund until I have received all materials in same condition as sent out. Elegant touch has the right to deny any refund, if product is sent back damaged.


Every item will be carefully inspected for possible material defects prior to shipping. No defective items will be shipped out, any other discrepancy in appearance will be due to its handmade nature.


FOR GOODS PURCHASED DURING SALE OT CUSTOM ORDERS:

NO RETURNS will be accepted for goods purchased during Sale and Special Offers. Returns for Custom Orders specially made for you based on your custom size, color or design will also not be accepted.

RETURN OF GOODS FOR SIZE OR COLOR MATCH

NO RETURNS will be accepted for goods which do not fit your size or color requirements. The goods delivered to you will be exactly as per the size, color and design you see in the pictures on the respective product listings. Any description of the fabric texture, color or style is in my or the manufacturers opinion. Your opinion might differ, so if you are a careful buyer, please ask for a sample before making a purchase.

Are you unsure about the color? Are you trying to match a color? Let me know and I should be able to mail you a swatch of the fabric. I offer swatches of the fabrics for your judgment before purchasing. I cannot guarantee pattern appearance or variations in color if you haven’t ordered a swatch.


Please keep in mind that many of the fabrics used on my cushions vary from dye lot to dye lot. To ensure multiple items purchased match please order at the same time from current stock.


Because I cannot guarantee items ordered at separate times will match previous purchases I am happy to send a cutting of my current stock for you to compare to your existing item. Just bear in mind that I will not accept returns for color/pattern variation.

If my product and service have met or exceeded your expectations, please leave positive feedback to let others know about your experience.
Additional policies and FAQs
CHANGE ORDERS

Elegant touch will try its best, but is not required to accept any requested change after the order has been purchased. Every effort will be made to be accomodating, however, change orders may not be possible to implement once construction has commenced. If changes are possible, there may be additional charge to implement requested change(s).

CANCELLATIONS:

Orders may not be cancelled once production has commenced. If order has not yet commenced, order may be cancelled within 24 HOURS from purchasing. Cancellations cannot be accepted after the 24 hour window and RETURNS are not accepted with the exception of damaged or defective items.
Cancelled orders are subject to a cancellation fee to be no less than 15%.

For additional sizes and customizing, please contact me and I will happily set up a quote for you.

I am dedicated to using beautiful and modern textiles. I mostly purchase high end designer textiles or hand printed eco friendly textiles. I have "to the trade" access to order any fabric from any high end privately labeled fabric for custom orders. Some fabric manufacturers have minimum yardage requirements and minimum shipping fees. These will be the responsibility of the buyer. I disclose all of that information at the time of a custom request.


NATURAL IMPERFECTIONS IN FABRIC ::::::::

Please note that when using linen or silk fabrics, natural imperfections may occur including:
- raised "slubs"
- interwoven threads varying from the color of the fabric

These are natural occurrences in our 100% linen and silk. Elegant touch will make the determination of what is an acceptable imperfection during fabrication. Please note that these imperfections are not considered an acceptable reason for a return of item.


DISCOUNTS:

I offer discounts for SHIPPING FEES ONLY if you buy 3 pillow covers or more.
All my pillows are reasonably priced and the prices are based on cost of materials, labor, packaging, working hours and my business operational costs. With all this considered, it makes it hard to match other market prices or offer greater discounts.

PRIVACY POLICY:

Elegant touch will never use your email address, home or business address or any other personal information with any other individual or business.