CrystallizedByLena

Handcrafted Austrian Crystal Jewelry By Elena Maratos

Thessaloniki, Greece · 991 Sales

CrystallizedByLena

Handcrafted Austrian Crystal Jewelry By Elena Maratos

Thessaloniki, Greece 991 Sales On Etsy since 2007

5 out of 5 stars
(330)
elena maratos

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elena maratos

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Reviews

Average item review
5 out of 5 stars
(330)
Winterelfe

Winterelfe on Jan 25, 2017

5 out of 5 stars

sehr schöner Ohrringe, sehr schneller Versand, sehr zu empfehlen

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Shop policies

Last updated on November 15, 2015
All my items are handcrafted and do not come with a tag which proves authenticity of the crystal except stated in the listing otherwise.The items are made with genuine Swarovski Crystal Elements and they are not Daniel Swarovski Products.The items come in a schiffon pouch well packed and in bubble envelopes.Plaese do not hesitate to contact me if you have any questions.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I only accept PAYPAL payments.Paypal will also process securely all major credit cards in the case you do not have a paypal account. Thanks
Shipping
Shipping fees are 5 US Dollars for each item plus 0.70 US Dollars for each additional item combined in one payment.
It usually takes 7-12 business days for item to overseas countries and 4-7 days in Europe.I usually ship within 24 hours of payment by priority airmail post-non trackable.Registered post costs 6.2 US for one item and is trackable and available upon request.Please contact me if you prefer Registered post mail BEFORE completing payment.
Refunds and Exchanges
We accept returns.If for any reason you are not satisfied with the product you receive, please contact us within 25 days of payment.NO QUESTIONS WILL BE ASKED

Return shipping cost is to be paid by the customer.Please note that the product should be returned undamaged in order to be acceptable for a refund.

We will fully refund the money you paid for the item including shipping charges.Refund will be given in the same way payment was received.The product can also be exchanged if preferred by the customer.



In case you should return a product please send to:



ELENA PARASKEVOPOULOU

LYTRA 3 54640

THESSALONIKI

GREECE



We will notify you by email once we recieve the returned item and refund will be provided immediately unless you have asked for an exchange.
Additional policies and FAQs
PRIVACY POLICY
In order to utilize this website's full potential, customers need to complete the registration form. During registration, customers are required to give their contact information (such as name and e-mail address).

We will need your full name, email address, and shipping address, in order to expedite your order or to contact you incase we are having difficulties processing your order. We also collect information about the products added to your cart and the orders you place .

The personal information you have provided will not be shared with any third party . Providing a secure environment for all transactions is of the highest importance to elenamaratos.com. Therefore, we conduct all transactions through either PayPal.com (a secure account-based online ). We believe this is the safest way to protect our customer's consumer rights, to security and privacy.

We take every precaution to protect our customer's personal information. When customers submit information via the website (such as email address or shipping address) your information is protected both online and off-line

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Off Line our customer's personal information is highly restricted. Only executive management, customer support representatives and shipping & handling senior staff, that need the information to perform specific jobs, are granted access to personally identifiable information.




LEGAL DISCLAIMER

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

All prices and specifications are subject to change without notice. All typographical errors are subject to correction