elenazaycman

Handmade Stained Glass Decor | by Elena Zaycman

| St Petersburg, Russia

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    Dear customers, there's free shipping in my shop!

Before completing your purchase, please review my shop policies: https://www.etsy.com/shop/elenazaycman#policies

For daily updates and images of new work, follow along on Instagram @hello.elena


My shop was featured on the Etsy blog: https://blog.etsy.com/en/featured-shop-elena-zaycman/

- Lena

Announcement

Last updated on Dec 5, 2021

Dear customers, there's free shipping in my shop!

Before completing your purchase, please review my shop policies: https://www.etsy.com/shop/elenazaycman#policies

For daily updates and images of new work, follow along on Instagram @hello.elena


My shop was featured on the Etsy blog: https://blog.etsy.com/en/featured-shop-elena-zaycman/

- Lena

Items

 

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Elena Zaycman

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Elena Zaycman

Reviews

Average item review
5 out of 5 stars
(171)
See reviews that mention:
Quality 18 Shipping 24 Customer service 22

About elenazaycman

Sales 796
On Etsy since 2017

Shop members

  • Elena Zaycman

    Owner, Maker, Designer

    Hello, I’m Elena Zaycman, a freelance staned glass Designer. I work in absolutely stunning Tiffany technique: design and create diverse stained glass home décor and interior objects.

Shop policies

More information

Last updated on Jul 14, 2021
Frequently asked questions
Care instructions

All of the items in my shop are made of clear or stained glass, solder, and finishing chemicals in classic Tiffany technique. They are thoroughly cleaned and wax-protected, so it isn't much you need to do to care for it.

• Occasionally dust with a microfiber cloth or soft cotton fabric
• Do not use chemicals on it, as it may corrode the metal
• Do not scratch the solder lines, because the patina can easily be harmed

Due to natural oxidation processes, patina color on the solder lines may slightly change in time. You may also notice white oxidation on the solder lines, which is normal. Apply a small amount of car wax or furniture polish to the oxidized area, and re-polish the solder line where you see oxidization.

Care instructions

If your item includes the base.

The base is made of pure brass, and despite it being metal, it is pretty soft, so be careful not to scratch it. Also, the brass doesn't really like to be touched by hands too much - fingerprints may stay on the surface and, in some cases, may be erased only with a specific paste. I recommend grabbing it with the plastic wrap that it comes in or with some cloth or tissue.

Gift wrapping and packaging

All products come nicely and securely packaged, whether you're purchasing as a gift for yourself or for someone you love.

I can ship directly to the recipient and include a personalized note. Please let me know if you are purchasing an item as a gift, and I will include a personalized card for the recipient.

International Shipping Options

Two options for international shipping:

1. The Russian Postal Service [by default unless otherwise specified]
2. Space Express Company [an upgraded option]

For more information see below.

International Shipping by The Russian Postal Service

By default, all packages ship via the Russian Postal Service if you didn't choose an upgraded shipping option. You will be provided with the tracking number. Due to the coronavirus pandemic, the Postal Service time delivery is unpredictable and may vary from 2 to 8 weeks depending on the destination country.

International Shipping by Space Express [Commerce Max plan: Part 1]

Space Express Company provides express delivery services from Russia all over the world. Compared to when shipped by the Russian Postal Service, the delivery time is much more determined. To most countries, they offer two plans: Commerce Max and SExpress [this plan is provided in partnership with DHL]. With both plans, you will be provided with the tracking number. The page for tracking is en.space-express.ru/#tracking

Commerce Max plan:
The delivery timeframes vary depending on a shipment date, destination country, and address. Below you can see approximate delivery timeframes to several countries and regions. The more accurate delivery timeframes may be identified when the address is known.

Continues below ↓

International Shipping by Space Express [Commerce Max plan: Part 2]

USA 11-15 business days
Canada 11-18 business days
Europe 11-18 business days
Australia 11-18 business days

You can pick the Commerce Max plan as a shipping option with extra cost in the drop-down menu while purchasing.

IMPORTANT!
If you decide on shipping by Space Express, please provide your PHONE NUMBER and EMAIL ADDRESS to arrange delivery. Customers from EUROPE and AUSTRALIA need to provide their TAX ID number.

If shipped by Space Express Company, you can apply for insurance for your order. The price for the service is 4% of the declared value of your order.

International Shipping by Space Express [SExpress plan]

The SExpress plan is provided in partnership with DHL; therefore, it usually gives a faster delivery. If you'd like to take this plan as a shipping option, please contact me in advance, and I'll calculate the exact cost and timeframe of the delivery.

IMPORTANT! If you decide on shipping by Space Express, please provide your PHONE NUMBER and EMAIL ADDRESS to arrange delivery.

If shipped by Space Express Company, you can apply for insurance for your order. The price for the service is 4% of the declared value of your order.

International Shipping Information

Once I hand a package over to the delivery service, it becomes their responsibility to deliver it to you. The time that packages are held in customs is out of my control.

Customs duties, taxes, and processing fees may be incurred, depending on the country being shipping to. When this happens, you will be asked to pay this cost before receiving the parcel. I am not responsible for additional fees after the package is shipped.