ElEnteHandmade

T-Shirts *Art toys *Illustration * Sculpture* Geek Cats

Madrid, Spain | 12 Sales

ElEnteHandmade

T-Shirts *Art toys *Illustration * Sculpture* Geek Cats

Madrid, Spain 12 Sales On Etsy since 2014

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Announcement   @EL_ENTE - Art & Crafts - Hand made with love by illustrator and sculptor Gonzalo Duque -
-http://www.facebook.com/estaentumente -

Announcement

Last updated on Sep 13, 2018

@EL_ENTE - Art & Crafts - Hand made with love by illustrator and sculptor Gonzalo Duque -
-http://www.facebook.com/estaentumente -

Gonzalo Duque

Contact shop owner

Gonzalo Duque

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About

Welcome to the orange-colored El Ente´s world :)

A little, orange colored, big eyed guy called El Ente and I are always working together to bring you new illustrations, crafts, t-shirts, sculptures...

Around the web

Shop members

  • Gonzalo Duque

    Owner, Creator, Designer

    Professional Illustrator, spanish, father of entes and cool stuff maker.

Production partners

  • Printful

    United States

    .Printers.

Shop policies

Last updated on September 13, 2018
This shop sells two kinds of products (Art & Garments), please read carefully the particular policies that will be on application to the article you are interested in so they will be different for each kind of products.

- ABOUT ART & SCULPTURE PRODUCTS -
El Ente (está en tu mente) sell handcrafted items.
All items are done one by one at my own studio.
Due to his condition of crafted items, everyone will be slightly different from the others.

-ABOUT ALL FASHION & GARMENTS PRODUCTS-
Recently I have started working with third-party suppliers to offer you all kind of creative products made on demand on printed fabrics, as T-Shirts, backpacks, tote bags, etc.
Due to his condition of crafted items, please asume that the final product could be slightly different from the depicted one.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
- FASHION & GARMENTS PRODUCTS - (READ CAREFULLY THE SIZING CHART )
Due to his condition of Produced On Demand articles, every product is made specifically for you, so returns and exchanges are not allowed. Please READ CAREFULLY THE SIZING CHART and take your meassures before ordering anything. We can't do nothing if you have selected a wrong size.

Return is only allowed in case of mistake of the content of your parcel, or when the item is damaged. In the event that you have any problem with your order, please contact me within 48 hours of receiving the item. You can send it back within one week for an exchange (if it´s possible) or refund. You will be credited back the full price minus the original shipping cost.

- ART PRODUCTS -
Refund is only allowed in case of mistake of the content of your parcel, or when the item is damaged. In the event that you have any problem with your order, please contact me within 48 hours of receiving the item. You can send it back within one week for an exchange (if it´s possible) or refund. You will be credited back the full price minus the original shipping cost.
Payment
- FASHION PRODUCTS & GARMENTS -
There is a wide range of payment methods allow, check them on every product.

- ART & SCULPTURE PRODUCTS -
All payments will be made via PayPal just at the time of purchase.
(Note: You can pay with your Visa / MasterCard through PayPal without having to access a PayPal account).
Shipping
- FASHION PRODUCTS & GARMENTS -

Check the different shipping options allowed at every product description.

Estimated shipping delivery times:
USA: 3-5 business days
Canada: 5-10 business days
World: 10-20 business days

Your order will be sent out on average within 3 days of ordering.

International shipping:
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.


Order never arrived:
If your order didn't end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us noting your order number. We'll see what can be done.


- ART & SCULPTURE PRODUCTS -

The order is sent between the first 3 - 5 days of receiving payment via PayPal.

Shipping cost is paid by the buyer. (Find prices in shipping options)

All parcels are sent via tracking Airmail. All items have a tracking number, so you can follow the state of your parcel on: https://www.correos.es/ss/Satellite/site/pagina-inicio/info

Parcels within Spain are sent 1st class "Correos España", items arrive within 1-5 days.

European parcels used to arrive in 2 weeks. Sometimes it could take a bit more.


For International Parcels aim to deliver within 2-4 weeks.
please be patient with the shipping, sometimes (thought rarely) parcels can take a bit longer. And if your country's customs choose to hold on a parcel for few days (usually not more than a couple of days) the postal service can't do anything about that.
If it takes more than one moth, please let me know as soon as possible to do a claim on the post office to know the state os your parcel.
I highly recommend that you look into your country's customs regulation, and be prepared.


On the case the item is lost and it does not appear, after do the claim in the post office I will refund the money as soon as possible or send the same item.

Please note that I am not responsible for customs fees. It is up to the buyer to pay these and know about their country's policies/regulations.


I will do the best to help you in any case.
Additional policies and FAQs
Esta tienda vende dos tipos de productos diferenciados ( Arte y Escultura - Moda y Prendas), por favor, lee atentamente las políticas que serán aplicables a cada tipo de producto, ya que éstas serán diferentes dependiendo del tipo de producto.