EleriaJewelry

Modern Ombre Gemstone Jewelry, Handmade in California

1312 Sales

EleriaJewelry

Modern Ombre Gemstone Jewelry, Handmade in California

1312 Sales On Etsy since 2013

5 out of 5 stars
(413)

Shop owner

Erica

Contact

Erica

Contact shop owner

Erica

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About

Shop members

  • Erica

    Owner, Designer

Shop policies

Last updated on July 15, 2016
Welcome to my Etsy shop and thank you for your interest in my jewelry! I love to work with gemstones and I LOVE making jewelry with shaded ombre patterns! I am always amazed to find naturally occurring gemstones in so many gorgeous shades of colors, and of course I want to share that beauty with others! I want everyone who purchases a piece from my shop to enjoy wearing it as much as I enjoy creating it! :)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
After deciding on an item to purchase from my shop, you can use either Paypal or Direct Checkout to pay with a major credit card, debit card, bank account or Etsy gift card.

**NOTE: In accordance with state laws, all California residents who purchase from Eleria Jewelry will have an additional 8.25% sales tax added to their order total upon checkout.**
Shipping
U.S. CUSTOMERS:
Once I receive your cleared payment from Paypal or Direct Checkout I will ship out your item(s) within a 3-5 business day window. All orders are shipped out through USPS First Class Mail with delivery confirmation tracking. Orders over $250 will be shipped USPS Priority mail with signature required by the buyer for delivery. Please note that your tracking information may take up to 24 hours to update in the system once your package has been marked as "shipped".

A delivery time frame guideline of 3-7 business days from the time your package is marked as "shipped" is generally what you can expect for delivery depending on the state you reside, with additional delivery time added for busy holiday seasons. I cannot however guarantee a specific delivery date or time frame for your package from Eleria Jewelry, the above information is only a guideline for delivery time frame for the US Postal Service.

INTERNATIONAL CUSTOMERS:
Once I receive your cleared, full payment from Paypal or Direct Checkout I will ship out your item(s) within a 3-5 business day window. All International orders will be shipped out through USPS First Class International service with insurance. While USPS First Class International is the most cost effective way for me to ship internationally, please note that this shipping method does not allow for tracking of your package once it arrives in your country.

**********IMPORTANT INFO FOR INTERNATIONAL ORDERS***********
Please be aware that all international customers are responsible for any duties, tariffs, taxes or customs fees that are assessed on your package from Eleria Jewelry based on your country's tax regulations. For any additional information, please refer to your local customs agency. Eleria Jewelry will not accept returns due to customs fees/taxes. I mark every customs form as merchandise with the full purchase price of each item listed, and any costs determined and assessed by your country is therefore out of my control and the sole responsibility of the buyer.

The cost you are paying to Eleria Jewelry for shipping only covers the postage price and insurance to ship your item(s), it does not cover customs or duties fees assessed by your country. Each international buyer is also responsible for knowing which items are prohibited from entering their country based on their country's policies for imported goods. If your country prohibits import of an item from my shop, I will be unable to ship it to you and will have to cancel the transaction and refund if you have already purchased.

I am not able to guarantee a particular time frame for delivery of your item(s) as customs offices may hold packages for anywhere from a few weeks to several months. For International orders it may take anywhere from 10 days to 12+ weeks to receive your shipment based on your location and the customs process in your country. Please contact me at any point if you have questions or hesitations regarding shipment of your order and I am happy to help in any way I can.
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ALL CUSTOMERS:
If you suspect your package has become lost in transit, please contact me immediately so that I can contact the shipping carrier to investigate and/or file a claim. If you experience any issues with delivery time outside of the above estimated window, damaged items, lost items, etc. please contact me prior to opening a case or leaving negative feedback so that I am aware of your issue and have a chance to fix it for you.

**Please contact me immediately if you receive a broken or damaged piece of jewelry so that I can quickly assess the situation, file a claim with the shipping carrier if necessary and provide you with instructions for returning the damaged item(s) to me for a full refund.**
Refunds and Exchanges
I want everyone that purchases a piece of jewelry from me to be 100% satisfied with their purchase! Therefore I will accept returns/exchanges of my jewelry for any reason. Please contact me within 14 days after you receive your jewelry for return instructions. You can contact me directly by sending a convo through Etsy or you can email me at eleriajewelry [!at] gmail.com (Attn: Erica) for return instructions. Please do not attempt to send back your jewelry without contacting me first. Once you have received instructions and authorization for return, please send your item back within 7 days (return shipping costs are responsibility of buyer). I will issue your refund within 2 days after receiving your item back. Original shipping costs are non-refundable.

**All jewelry returned must be in new and undamaged condition to be eligible for a full refund less original and return shipping costs. The return shipping costs are the responsibility of the buyer.**
Additional policies and FAQs
All jewelry will arrive packaged in a gift box with ribbon, packed safely within a shipping box rather than a bubble mailer.

Jewelry Care Information:
Due to the delicate nature of handmade jewelry it is strongly recommended that you avoid exposure of your jewelry to water when swimming or showering, along with avoiding contact with chemicals/oils such as when applying perfume or lotion to the skin. It is best to remove your jewelry when engaging in physical activities or working out, and storing your jewelry in a box or sealed bag with help to keep the jewelry in like new condition and avoid tangling/breaking.

I appreciate your interest in my shop and in my jewelry, please feel free to contact me if you have any questions about any of my items--I am always happy to respond! :)

More information

Last updated on Jul 15, 2016
Frequently asked questions

Will I receive the exact piece of jewelry shown in photos?

No, the jewelry displayed in the listing photos is a sample piece. Your own piece of jewelry will be made upon order just for you, and will feature the same range of gemstone colors to create a unique piece of jewelry. Due to the fact that I use natural gemstone beads in my jewelry, you can expect slight natural variances in gemstone size, shape and color, although I do my best to make your jewelry as close as possible to the sample in the photos.

Do you offer returns and/or exchanges?

Yes. I want everyone that purchases a piece of jewelry from me to be 100% satisfied with their purchase, and I will accept returns/exchanges of my jewelry for any reason. Please contact me within 14 days after you receive your jewelry for return instructions. You can contact me directly by sending a convo through Etsy, or you can email me at eleriajewelry@gmail.com. Please do not attempt to send back jewelry without contacting first for return instructions. Once you have received instructions and authorization for return, please send your item back within 7 days (return shipping costs are responsibility of buyer). I will issue your refund within 2 days after receiving your item back. Original shipping costs are non-refundable.

How do I care for my jewelry?

Due to the delicate nature of my handmade jewelry, it is strongly recommended that you avoid exposure of your jewelry to water such as when swimming or showering, along with avoiding contact with chemicals/oils such as when applying perfume or lotion to the skin. It is best to remove your jewelry when engaging in physical activities such as working out. Storing your jewelry in a box or sealed bag with help to keep the jewelry in like new condition and avoid tangling.

How do I select the right bracelet length?

When ordering a bracelet you have the option to select length, which is measured in inches from end to end of bracelet (including clasp/ring). Measure your wrist circumference with a flexible measuring tape, or by wrapping a string around your wrist and then laying that flat against a ruler to determine your exact wrist measurement. After determining your wrist measurement, add approx 1/2" to 1" to that number depending on how tight you like your bracelets to fit. Keep in mind that the more you add to your measured wrist size, the looser your bracelet will fit. This final measurement is the bracelet size that you should order. Please contact me if you have questions or need assistance!

I ordered the wrong size! Now what?

If you find that you are not happy with the fit of the bracelet or necklace size that you select when ordering your piece of jewelry, you can absolutely send it back to me for a resizing, free of charge. Please send me a convo through Etsy and I will give you instructions on where to send the jewelry back to for resizing. Please note that return shipping costs are responsibility of buyer.