Trina Davies on Apr 4, 2016
Item is exactly as described. Nice. Did take a month to arrive to Canada.
yeocelia on Mar 27, 2016
Very beautiful necklace. Great and reliable seller with excellent customer service .
The love I can't hide.
I descend from a family of Italian artists and artisans. I spent my twenties working as a jewellery designer in Florence, Italy.
Only after changing career path, I noticed that I can't keep off drawing, painting, making. And I eventually came to think of it as an expression of love and care.
When I found out about Etsy, I thought it would be great to share that love and care with the rest of world.
A few years later, elettrarossa.etsy.com is not only my creative space, but also a place for many to come to when looking for a special treat.
Handmade jewellery is to me a form of wearable art, so I set up elettrarossa.etsy.com as a concept store. I like to offer unique ideas, rather than many goods.
After all, it is the only secret formula I found to turn every purchase into a pleasant shopping experience.
If you ever have any question, doubt or request, please write to me. I'm here to help!
Owner, Maker, Designer, Curator, PR
I was born in Florence, Italy, so close to the Cathedral I could almost touch its dome. I'm a virgo ascendant aquarius.
Elettrarossa was born after the idea of offering online the very same fine experience of stumbling upon a small artisanal store. Browse the shelves, enjoy the many details, ask questions, and if you like something, go for it!
If you have any questions, please don't hesitate to contact me. I'll be glad to give you all the informations you may need.
Accepted payment methods
See also this article for tips https://www.etsy.com/help/article/339
If you pay by E-CHECK, consider I have to wait for Paypal to send me an email which allows to ship the item. This takes 5 - 7 working days.
Tracking number. Your packet is going to have a tracking number depending on its destination. An Post Ireland provides a tracking service only on parcels and only within the Republic of Ireland.
Registered Post. If standard post doesn't suit your needs, write to me before purchasing and I'll be glad to use registered post (which provides a tracking number) or Courier Post (which provides insurance). Shipping costs increase, but you'll be able to track your item.
International. Merchandise shipped through the international postal service is forwarded upon its arrival to Customs and Border Protection for clearance. Random checks happen. Don't worry for a delay of a couple of days!
Custom Charge. Please note that you are responsible for any custom charges in your own country. Duty and the processing fee are usually paid at your local post office, where your package is forwarded. Anyway, this should not happen for I offer no goods subject to custom charges.
Delays. An average two-days delay is considered normal and may be due to national holidays, custom checks, or severe weather conditions. Anyway, if you're worried about your packet, please contact me.
For more information, you may want to read the following etsy article about shipping
If you have any question, please contact me.
Refunds and Exchanges
Usually, I do not accept returns, or exchanges, for hygiene reasons.
If something went wrong with your order, or the item is faulty, I will issue a complete refund (barring your shipping costs) as soon as the item is back. To guarantee a safe transaction, the refund will be managed directly through Paypal.com (to the original paying account, no exceptions).
I’m sure you'll love your item, however if you are not satisfied, you have 14 days from the date you receive your order to return it (see the EU legislation). Please retain a detailed proof of posting so that if your packet goes lost I can refund you anyway. All items returned must be unused, unwashed, unworn. Custom orders cannot be returned unless faulty.
Additional policies and FAQs
Every jewel comes in one of a kind handmade fabric bag or jewelry case I personally sew. For larger items, I choose different kinds of thoughtful packaging, which may vary depending on the item's shape.
If your purchase is a present, I proudly offer a gift packaging service free of charge. Please let me know leaving a note a check out, or write to me immediately after the purchase. When available, I use handmade or designer gift paper locally produced.
I'm open to wholesale inquires, but consider I don't use machines nor have assistants. Larger orders will need time. No worries, I have a thing for deadlines, and I don't like to make people wait!
I'm keen to create special collections for concept stores.
I loved to do that in the past, and I'd love to do it again.
If you are up to purchase more than four pieces together, and there are not promotions ongoing, contact me before placing your order to get a 10% discount, or free shipping.