elifel's Shop Policies
Welcome. Thanks for shopping at elifel.
Please do not hesitate to contact me with any questions you might have.
I accept PayPal payments only.
Items will be sent to you on confirmation and receipt of payment.
I ship my products by standard UK delivery in approximately 2 days of receiving confirmation of payment.
I will contact you to let you know an item is on its way.
Packaging is done as carefully and safely as possible, with a personal touch.
Delivery is costed according to weight and size.
Refunds and Exchanges
If you are not happy with the item, please contact me as soon as possible.
I want my customers be happy and satisfied. Please contact me as soon as possible if you are not, before leaving negative feedback.
Items may be returned within 10 days if in original condition (customer is responsible for return shipping charges).
Additional Policies and FAQs
All items are handmade by me, which mirrors my style. Each piece is made with days of love and attention. I cannot describe how much joy and excitement I have working with such materials.
I will be updating my policy and shop regularly.
Last Updated October 26, 2011