elizabethrobinson

Elizabeth Robinson: Contemporary Ceramics

Rangely, Colorado · 25 Sales

elizabethrobinson

Elizabeth Robinson: Contemporary Ceramics

Rangely, Colorado 25 Sales On Etsy since 2009

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Elizabeth Robinson

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Elizabeth Robinson

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Shop policies

Last updated on March 15, 2011
Hello!

Thank you for shopping at my store! Below are my shop's policies. Please read through them before purchasing, and feel free to convo me if you have any questions.

I am happy to ship GIFTS directly to the recipient. Please provide their name and address in a message for me at checkout. I will include a nicely printed note that it is from you (and any message you would like to convey) and include my latest postcard.

Accepted payment methods

  • Money Order
Returns and exchanges
It is important to me that you are satisfied with your purchase. If for some reason you wish to return an item, please convo me within five days of receipt.

The purchaser is responsible for all return shipping costs and will make sure the item is properly packed in its original packaging.

If a piece does arrive broken, I will replace it with a similar item, if available. Otherwise, I will refund your money. I will need a photograph of the broken piece and the box for insurance purposes. Please convo me immediately in the unlikely event that something arrives damaged.
Payment
I accept PAYPAL and money orders.
If you would prefer to call me with your credit card number directly, please convo me.
Shipping
I ship using UPS, and occasionally USPS for small items. All orders will be shipped within one week of receiving payment. I will make my best effort to ship as soon as possible after payment is confirmed.

If you are in a hurry, or need express shipping, please convo me and I will do my best to accommodate you (I am a last minute shopper myself.)

All work is packed securely in bubble-wrap, peanuts and sturdy boxes. Breakage almost never occurs in shipment. If something arrives damaged, however, please convo me immediately so that I can contact the shipper regarding insurance.
Additional policies and FAQs
I will take special orders, within my range of work, and am happy to set up wedding registries as well.

Thank you for shopping at my ETSY store!