elizagrace

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elizagrace

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Shop policies

Last updated on March 14, 2011

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Check
Returns and exchanges
All of my products are individually made by me in my pet-free, smoke-free home studio. I take pride in my work and I hope that it shows! It is very important that to me that you are fully satisfied with your purchases.
If for any reason you are not happy, please contact me. Returns will be accepted only if the item is in original, unused, unwashed condition. I will offer an exchange or full refund of your purchase (minus shipping) after I receive returned goods. Returns on custom orders will be handled individually.
Returns on graphic design items are not accepted.
Payment
COUPON CODES: If you're one of the lucky ones who has one, here's what to do. Place your order, entering the coupon code in the 'comments to seller' section, but DO NOT PAY YET. I will send you a revised invoice via Paypal reflecting the discount, then you can pay that. So easy!! If you forget and pay, I will refund the discount to your paypal account. Please bear in mind that coupons are NOT valid on custom orders. Contact me if you have questions or aren't sure of something.
Shipping
Unless otherwise stated, please allow up to 7 business days after a payment has been received for item(s) to ship.
If you need expedited service, please send an email to
elizagracedesign [!at] yahoo.com so that we can make arrangements.

I'm happy to ship internationally. Please convo me for rates.

I can also gift wrap your purchase and include a card from you!
Additional policies and FAQs
Wholesale inquiries and custom orders welcome. Please contact me for details!

Please note that graphic items are non-exclusive and unlimited, meaning they will be resold in various formats, colors and media an unlimited amount of times until I decide to retire the design. All rights are retained by Eliza Grace Design. Purchasing my listings gives you the ability to use them commercially and they may never be resold by the buyer. Designs cannot be modified in any way.