elizasteindesigns' Shop Policies
For any questions or special requests, please contact me through Etsy Conversations and I will answer you as soon as possible.
About Multiple Orders:
-Most of my cards and prints are listed in quantities of at least two (excluding one of a kind "OOAK" items).
-If you would like to order a larger number of a particular card or print than is currently listed, please contact me through Etsy Conversations, and I will raise the available quantity before you place your order.
I currently accept Paypal, and all major credit cards through Direct Checkout on Etsy. Once I receive your payment, please allow 1-3 business days for me to prepare your order.
-Your order will be shipped through USPS First Class Mail upon receipt of payment. The shipping cost includes price of shipping materials. As mentioned above, please allow 1-3 business days for your order to be prepared.
-All items will be packaged as carefully as possible: greeting cards and prints in archival plastic sleeves and manila envelopes with stiff cardboard inside. Pill boxes are shipped in bubble envelopes or paper envelopes with padding, depending upon the number purchased.
Refunds and Exchanges
I offer returns, or exchanges for an item of equal or lesser value.
-BOTH returns and exchanges must be received by me within 2 weeks of your original purchase date.
-Please send me a message through Etsy Conversations to let me know that you have shipped the item. For exchanges, please include postage so I can send you the new item.
-The item must be in its original condition. For example, a greeting card that you have written inside cannot be returned or exchanged.
-If all of the above conditions are met, I will refund your Paypal/credit account or mail your exchange.
Additional Policies and FAQs
All images (c) Eliza Stein. All rights reserved by artist.
Printed colors may differ slightly from what is shown on your computer monitor.
New York, NY
elizasteindesigns [!at] gmail.com
Last Updated December 27, 2013