ellemardesigns' Shop Policies
Welcome to Ellemar Designs by Laurel M. Rudd. Thank you for taking the time to browse through my shop. I hope you like what you see!
I enjoy creating abstract line drawings, both in the ACEO format and in larger sizes. I am looking into having some of my designs reproduced as limited edition prints. In the past I have created my designs on ceramics, but at this time I am no longer making new ceramic work.
Finally, I have also been experimenting with acrylics and mixed media techniques, so you will find many original paintings in my shop.
This Etsy shop is an ongoing learning experience for me as I learn to present and market my work. I strive to offer fine work at a fair price, with excellent customer service. Please convo me with any questions you may have. I would love to hear from you.
I am a member of the Design Style Guide Team, Etsy for Autism and the Etsy SHE Team (Schooling at Home Etsians).
I accept PayPal and U.S. Postal Service Money Orders. I will also accept Canada Post money orders in U.S. dollars ONLY. No cash please, it's just not safe to send through the mail.
I will use U.S. Postal Service First Class Mail for shipping smaller/lower priced items (under $20). I will use Priority Mail for larger orders. (International customers, please contact me BEFORE you purchase so I can correctly calculate shipping and insurance - then I can create a custom listing for you. International shipments may be assessed customs fees that I have no control over.) I keep my shipping prices low, and occasionally have free shipping as a special offer.
Where possible, I recycle shipping materials, so you may receive your purchase in a reused box. All items will be securely packed to guard against any damage in transit. ACEO-only orders will ship in bubble mailers with cardboard to prevent bending.
I want to respect our environment, so I reuse/recycle packaging materials. All my of items are created in a smoke-free environment. If you have animal allergies, we do have cats and guinea pigs, so the occasional stray hair may end up in the packing materials.
If you choose to pay with a money order, please consider the time it will take to arrive to me in the shipping time, as I ship only after payment is received.
Refunds and Exchanges
I cannot be responsible for uninsured items that are damaged in transit.
If a purchase is insured and arrives damaged, I will refund the purchase price and the shipping after you send the damaged item(s) back to me. Thank you for being understanding.
Last Updated July 12, 2012