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ellieDayPhotography's Shop Announcement

Welcome to my Shop!

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Please Note:
Unless specifically stated in the listing, I do not keep prints on-hand. This lessens the chance of the prints being damaged by my children! Please allow an additional week for your photo to ship. If you need your photo sooner than that will allow, please convo me and we can work out expedited shipping. Thank you for looking!

ellieDayPhotography's Shop Policies

Welcome

Hello! Welcome to ellieDay Photography! I am a photographer currently stationed in Germany (psst, I'm military!), so that affords me the opportunity to photograph beautiful architecture and landscapes. I aim to please 100% of my customers, so please, buy from me with total confidence that you WILL get what you pay for!

Payment

I only accept PayPal at this time. If you purchase an item but later change your mind, please notify me within 24 hours, BEFORE payment is made. I'm sorry, I cannot accept cancellations once an item has shipped. Payment is expected within 5 days. If you need to extend that time period, please convo me and we can work on a case by case basis.

Shipping

I ship all photos First Class mail unless you request an upgrade. If you would like USPS Priority shipping, the cost will be $4.95 within the US. Some photos may take an additional 2 weeks to ship, if this is the case, I will notify you ASAP. Please understand that I am six hours ahead of EDT; if I don't reply to Convo's right away, that's probablyt the reason. Insurance is also available for an additional $1.70.

I will ship items as soon as possible, but my post office is closed on Sundays and Mondays. Thanks for your understanding!

All my items have to pass through customs, so please allow for a slight delay.

Refunds and Exchanges

If you are unhappy with your print for any reason or if your print arrives damaged, please notify me and I will replace it with any print of the same size. Please wait 45 days before claiming the item(s) as being lost in the mail. If you would like, I will ship you a second order at no cost to you if your prints have not arrived within 30 days- feel free to either keep or return the first order if/when it arrives.

Additional Policies and FAQs

If you see a print in my shop that you would like, but I don't have your desired size available, please convo me and I will build you a custom listing. I am happy to do custom orders for prints, stretched gallery canvases, note cards, post cards, and various other items. Please submit a custom Alchemy listing with any special requests you may have and I will see what I can do for you. I will try to accomodate you in anyway possible.

Thank you so much for visiting my shop! Feel free to ♥ me, and please check back often as I am constantly trying to update my shop!

Have a wonderful day!

Last Updated March 1, 2011