EllisAndPip

Personalised Sterling Silver Necklaces & Bracelets

Higham Ferrers, United Kingdom 16705 Sales On Etsy since 2013

5 out of 5 stars (1918)

EllisAndPip

Personalised Sterling Silver Necklaces & Bracelets

Higham Ferrers, United Kingdom | 16705 Sales

5 out of 5 stars (1918)

Shop owner

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16705 Sales
4024 Admirers
 

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Laura Blainey

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Laura Blainey

Announcement    Family tree necklaces, rose gold jewellery, silver heart pendants, mothers necklaces, summer jewellery, Nanny bracelets, presents for Grandma & hammered mixed metal designs; handmade in the UK by me, Laura! <3 X

Announcement

Last updated on Jun 30, 2019

Family tree necklaces, rose gold jewellery, silver heart pendants, mothers necklaces, summer jewellery, Nanny bracelets, presents for Grandma & hammered mixed metal designs; handmade in the UK by me, Laura! <3 X

Reviews

Average item review
5 out of 5 stars
(1918)
See reviews that mention:
quality 211 shipping 378 customer service 471

Updates

11 months
Happy 2019 to all my lovely Etsy followers - what a year 2018 was for Ellis & Pip! two_heartsgiftclinking_glassesstar2 Xx

Tagged in this photo

  • Personalised Boy & Girl Necklace - Christmas Gift for Mother - Birthstone Jewellery - Mothers Necklace - Gift for Her - My Children Necklace

    EllisAndPip

    $27.51 FREE shipping

    • 1 year
    One of my bar necklaces is off to the Big Apple today! flag-uaflag-sa green_apple
    After all these years it still amazes me that someone so far away is wandering around wearing something I’ve made!! hammer package gift Xx

    Tagged in this photo

  • Bar Necklace - Sterling Silver Initial Necklace - Christmas Gift for Wife - Silver Necklace - Love Necklace - Personalised Necklace

    EllisAndPip

    $32.21 FREE shipping

    • 1 year
    This weekends bestseller by a country mile! star2 Seems you love mixed metal jewellery as much as I do! heart_eyes Laura Xx

    Tagged in this photo

  • Simple Gold Necklace - Personalised Small Disc Necklace - Gold Coin - 14k Gold Filled - Christmas Gift Idea for Her

    EllisAndPip

    $28.12 FREE shipping

    • View all 21 updates

    About EllisAndPip

    Sales 16,705
    On Etsy since 2013
    • Ellis 'helping' one weekend morning! He loves to have a go at stamping!
    • Tools of the trade! I stamp each letter by hand - each of these metal stamps has 1 letter on the end
    • How it all began! I started designing beaded jewellery in 2013 before starting to create personalised pieces

    A little bit about Ellis & Pip......

    Hello and welcome to Ellis & Pip! My names Laura, I am 34 and live in Northamptonshire, England with my husband and son.

    Ellis & Pip was born when I decided to take my hobby & love of jewellery making to the next level and make pieces to sell online in addition to family & friends.....this was just the beginning, and Ellis & Pip is now my full time job (as well as being a Wife & Mother - so I now have 2 full time jobs!)

    (In case you were wondering about my shop name, well, both names are related to our little boy Ellis, who was known as 'Pip' throughout my pregnancy. I wanted the name of my shop to be personal to me, and it doesn't get more personal than that......!)

    Shop members

    • Laura

      Owner, Maker, Designer

      I'm a bit of a bookworm - I recently finished 'Eleanor Oliphant is completely fine' - a great read! I also love to listen to music - especially whilst working - anything from Beyoncé to The Beatles! I have a slight Jurassic Park obsession too!

    • Julie

      Shipper

      My lovely Mum! A super skilled packer & Post Office runner during busy periods! She's a lifesaver!

    • Steve

      Chief Tea Maker!

      Supportive Husband, occasional post office runner & tea maker extraordinaire!

    Shop policies

    Last updated on July 17, 2019
    Welcome to Ellis & Pip! I hope you will enjoy wearing one of my designs just as much as I have enjoyed creating them.

    Your happiness as a buyer is very important to me - please contact me with any questions you have, whether you would like to see another photo, need anymore information, anything! I am always happy to help and will respond quickly.

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept returns and exchanges
    Contact me within: 14 days of delivery
    Ship items back within: 21 days of delivery
    I don't accept cancellations
    But please contact me if you have any problems with your order.
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalized orders
    • Intimate items (for health/hygiene reasons)
    Returns and exchange details
    Once received, you may return an item, for any reason - no questions asked, within 14 days after you receive it. PLEASE NOTE: Personalised pieces are non-refundable. Earrings are also non-refundable for hygiene reasons.

    Please return it in the same condition and in suitable secure packaging. I will refund the item price (original P&P charges are non refundable) upon return. Please let me know to expect a return.

    For international customers: I will allow 30 days for the return if you notify me within 7 days of your receipt.

    Buyer to pay all return postage costs.
    Payment
    I accept: PayPal, Credit/Debit Card & Etsy Gift Cards.

    Postage costs include all packaging.
    Shipping
    ------------------------ESTIMATED DELIVERY TIMES AFTER DISPATCH--------------------

    Please remember that these times are estimates:

    UK - 1st Class Mail - 1-3 working days.

    Standard Air Mail outside of the UK:

    USA/Canada/Australia - 6-16 working days
    Europe - 4-10 working days
    Rest of the World - 6-16 working days

    You are responsible for any customs charges/import duty/taxes etc you may incur in your country.

    The vast majority of items will arrive well within these time frames, but times are dependant on the postal service in your country which means that occasionally they can take longer so please allow up to 25 business days for delivery.
    Additional policies and FAQs
    *** JEWELLERY CARE TIPS ***

    How to look after your Ellis & Pip jewellery:

    Store it safely

    Store your jewellery in a jewellery box or in its original packaging to prevent it tangling and rubbing against other pieces. This will also help to protect it against sunlight and moisture which can lead to tarnishing.

    Wear with care

    Many of my pieces are delicate so treat them gently to avoid scratches and accidental damage.

    Avoid getting it wet

    Keep it away from water when washing or swimming as this can speed up the tarnishing process, weaken threads and wires and discolour stones and pearls.

    Clean and polish

    Sterling silver naturally tarnishes over time and can appear to darken or look dirty.  If this happens it is possible to bring back its natural shine by polishing it. A silver cloth, which is a soft duster containing silver polish, is recommended. When cleaning silver, be careful not to spill cleaning products onto any stones, crystals or pearls as this may damage them beyond repair. Pearls, crystals, and semi-precious stones are particularly delicate and should be cleaned only with a soft cloth with no cleaning products or chemicals.

    Protect from cosmetics

    Avoid contact with hairspray, perfume, and moisturisers, as this will damage the delicate surface of any pearls and affect the shine of metals and crystals.
    Privacy
    This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

    This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

    Information I Collect

    To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

    Why I Need Your Information and How I Use It

    I rely on a number of legal bases to collect, use, and share your information, including:

    as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
    when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
    if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
    as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

    Information Sharing and Disclosure

    Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

    Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
    Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
    Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
    Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

    Data Retention

    I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

    Your Rights

    If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

    Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
    Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
    Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
    Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
    How to Contact Me

    For purposes of EU data protection law, I, Laura Blainey, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hello [!at] ellisandpip.co.uk. Alternately, you may mail me at:

    Laura Blainey, 73 Meadow View, Higham Ferrers, NN10 8EN