ElloThemes

Due to the digital nature of our products, no refunds or exchanges are allowed for premade templates or add-ons once they have been delivered via email or downloaded via instant download.

Installation fees cannot be refunded once the install is started.

Payment is accepted through Etsy Direct Checkout & PayPal. If you would like to use another payment option, please contact us prior to purchasing.

Payment must be received before work is started or files are sent.

Due to the digital nature of our products & services, there are no shipping costs. All instant downloads will be available via link within minutes of payment & any other digital files purchased will be emailed to your email address on file with Etsy unless a different email account is specified.

______________________________________________________________

Non-instant download add-ons and customized templates will be emailed within 48 hours of payment Monday-Friday. If purchased over the weekend, templates & add-ons will be emailed by Tuesday.

If you fail to provide your title & tagline or any other required information to complete your order within 2 business days, we reserve the right to cancel your order.

PREMADE TEMPLATES

Premade templates are sold as-is unless additional blog add-ons are purchased.

Coordinating icons included with each template are the ones pictured in the listing.

Templates are not one of a kind and will be resold.

CUSTOMIZATION
We offer several different add-ons for premade templates, please see the add-on section of the shop to view these options.

For customization requests not listed under the add-on section, please convo us before purchasing a template. Additional fees may apply.

Custom listings must be purchased within 24 hours or they will be removed.

DESIGN CREDIT

The Ello Themes credit and link is located in the footer of all designs. You may not remove or alter this credit.

INSTALLATION

Installation is not included in the price of the premade templates. Please purchase an installation listing if you would like to have your theme installed by Ello Themes.

DISCLAIMER

Ello Themes recommends that you back up your current template and widgets before installing your new theme. Ello Themes is not responsible for the loss of any content on your WordPress installation or Blogger account during the installment of your template design.

LICENSE

Templates are to be used on a single installation. If you want to use the same theme on more than one domain you will need to purchase another template. Sharing of themes is prohibited.

Templates are for personal use only and not commercial resale/reuse.

You may not resale our templates.

COPYRIGHT

Ello Themes owns the copyright to all graphics used in templates & pre-made logo designs.

Purchase of a template/pre-made logo does not convey copyright to graphics or any other element of template.

Any alteration of Ello Themes' graphics is a violation of our copyright and is prohibited.

Reverse engineering of our templates is prohibited.

SUPPORT

Each template includes 2 business days of support (if needed) once the theme has been emailed to you. Please note that this only includes issues with the installation process and not training or customization of the theme. If you require additional assistance, additional fees may apply.

UPDATES & MAINTENANCE

Ello Themes is not responsible for any loss of content/data while performing updates and maintenance to blogs and websites. While caution is always taken when making any changes to existing sites, unforeseen issues can occasionally arise. In this instance, it is the hosting company's backup of data that will be depended on. Ello Themes is not responsible for loss of data if a website is hosted with a hosting company that does not keep current backups.

______________________________________________________________

By submitting your payment to Ello Themes, you agree to the terms listed above with no exceptions.

If you have any questions, feel free to ask. Thanks for stopping by!