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Shop policies

Last updated on July 2, 2014
welcome to el moco!
all our products are designd and produce in our atelier in berlin-kreuzberg.
have fun looking...

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Refund and exchanges are possible within 2 weeks of recieving the item.
Worn or damaged articles will not be exchanged/refunded.
The buyer is resposible for shipping costs.
Payment is due within 3 working days from time of buy.
Payment method is paypal.
We shipp your product within 2 working days after recieving the money.
Shipping is not insured. We do not respond for lost/damages that could happen during shippment.
Intenational shipping (outside of europe) customs fees are for the buyer to pay.
Additional policies and FAQs
If there is any problem with your item please contact us, we will try our best to find a solution!
Please contact us if there is anything "extra" we need to now about your order, such as size, color, etc.
We are always happy to hear from you, opinions, questions, ideas, just let us now!