elokka

Knitted Clothes & Home Accessories

Yekaterinburg, Russia On Etsy since 2013

elokka

Knitted Clothes & Home Accessories

Yekaterinburg, Russia | 12 Sales

elokka is taking a short break

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Note from shop owner Stay Home, Stay Healthy

Note from shop owner

Last updated on Apr 12, 2020

Stay Home, Stay Healthy

Elena Karpova

Contact shop owner

Elena Karpova

Reviews

No reviews in the last year

Shop policies

Last updated on November 21, 2015
Thank you for visiting my shop! Have a wonderful day!

My blog: elokka.ru

Accepted payment methods

Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Refunds are issued in the case of items being damaged en route. Just post it back and I will provide you with a refund/exchange (minus the shipping cost) once I receive the damaged item.

If there's a problem or if your item hasn't arrived yet, please contact me and I will surely find a solution!

Cheers!
Payment
I currently only accept paypal.
Also Payment is expected right after checkout.
However, If you can't pay right away, don't be shy! Just send me a convo and we'll arrange something.
Shipping
Items will be shipped the 1-3 day after payment if they are ready to ship.
Custom orders, any items made to order will be shipped within 5-7 days after payment (I`ll send you a message with the exact time needed for a particular item after payment).

Please note that shipping is done between Mondays and Fridays.

Every purchase is shipped via Russian avia mail and has a tracking number so that it is possible to track its way until it is exported into your country. When the parcel is out of Russia please track on the website of your national mail service.

Please note that delivery takes about 2 weeks (excluding weekends), depending on the country of destination. Delivery time may take longer during the holiday period, customs delays, etc. Please, be patient!