ElpatiodeFranky

in Wonderhandmadeland :)

Huesca, Spain · 19 Sales

ElpatiodeFranky

in Wonderhandmadeland :)

Huesca, Spain 19 Sales On Etsy since 2013

5 out of 5 stars
(4)

Announcement   ♥ Educational toys ♥ Handmade accesories ♥
Visit us:
Blog: http://elpatiodefranky.blogspot.com
Facebook: http://www.facebook.com/elpatiodefranky

Announcement

Last updated on Aug 23, 2016

♥ Educational toys ♥ Handmade accesories ♥
Visit us:
Blog: http://elpatiodefranky.blogspot.com
Facebook: http://www.facebook.com/elpatiodefranky

Pilar and Carmen

Contact shop owner

Pilar and Carmen

About

Twin sisters crafters

Welcome to El patio de Franky!

We're twins and we share the same creative spirit, so we created this project together :)
Our creations 100% handmade are inspired by creativity of children, pretty things, nature and everything that revolves around our world.
Enthusiastic of colorful felt and inspired by Franky, our nephew, we create fun and educational toys .
We also love creating beautiful accessories.

On January 2015 we are launching our new shop - "Augšup" -! New handmade creations with our own design using corks, ribbons, beads...you are welcorkme!

The creativity is powerful and doesn' t has limits, let's cork together!
Thank you for your interest in our story :)

You can visit us, here:
BLOGGER: elpatiodefranky.blogspot.com
FACEBOOK: facebook.com/elpatiodefranky
TWITTER: twitter.com/elpatiodefranky
PINTEREST: pinterest.com/elpatiodefranky

Shop members

  • Carmen and Pilar

    Owner, Maker, Designer, Curator

    Hello! We are Franky's aunts. We are graduated in Business Administration and Management. We are self-learning in the handicraft world and we love crafts, graphic design and photography! Here you will get to know us a bit more :)

Shop policies

Last updated on September 11, 2015
Hello!

Thank you for visiting - El patio de Franky - in Wonderhandmadeland Etsy shop!

We hope you enjoy looking at our creations!
We are always adding new creations regularly, so please check back!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
··· REFUNDS ···
We hope it never happen, but if you are not happy and you do not love your purchase, we will accept returns within 7 natural days from the date of receipt of the item.
* You'll bear the costs for shipping of the item.
* We will refund you via Paypal the total price minus the shipping cost generated by the initial order.
* Usually the refund is made in the same account as the payment has been made.

Custom orders can not be exchanged or refunded.

··· DAMAGES and LOSES ···
* Please note that items will be returned to the seller El Patio de Franky in their original condition and package, unused and in good condition.
* Also, El Patio de Franky can not be responsible for items damaged or lost during shipping.

It is very important to us that you are happy with your purchase. Any problems, please do not hesitate to contact us:
elpatiodefranky [!at] gmail.com
Payment
We accept payments with Paypal, you can pay using your Paypal account or your Credit/Debit Card. This is the safest payment option.
You can find more help here: http://www.etsy.com/help_guide_checkout.php

Please make payment within 3 days of purchase. We are sorry, but we will cancel all sales after this period.

INTERNATIONAL ORDERS and TAXES
Customs charges or taxes may be due when you receive your order depending on your country. These charges would be your responsibility.
Shipping
··· Shipping Method ···
All orders are shipped provided with a tracking number from Spain. We use the Spanish mailing service (Correos).

··· Shipping Information and delivery ···
We will send your item within the business days written after the payment (for custome orders we will tell you a time estimation), we will send you an email to inform you with the tracking number.
* 'Felt Accessories' will ship in 2-3 working days after the payment is recieved.
* The 'Felt Educational toys' will ship in 7-14 working days after the payment is recieved.

Delivery times of your package depend of the destination:
* Spain: should arrive 1-3 business days.
* Europe: should arrive 2-4 business days.
* Another destination: 7-25 business days.

··· Packaging ···
Our creations are sent with their packaging ready to give away, in padded package!
If you order more than one item in the same order, we will wrap all the items together. Please, if you would like to receive each item wrap separate, tell us in a private message, thanks! :)
Additional policies and FAQs
We are willing to accept custom orders, so contact us and tell us your preferences, we would love to hear your ideas :)

Colors may appear slightly different on different screens.

If you want to have our creations in your local shop, you are welcome to convo us and we will provide you all the information about discounts and quantities. Thank you! :)