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elpulloverazul's Shop Announcement

You are just entering to “el pullover azul”, where it will not be easy to go out. You will be trapped in between fabrics and yarns, patterns and colors. Our products are unique, because they are handmade and prepared with love. We also offer to you survival kits: unique combinations of our products to help you in the daily life or perfect to give as a present. We make kits by order if you want.
For any question, please, dont hesitate to contact us in our email: elpulloverazul [!at] hotmail.com, or you can visit our blog: http://elpulloverazul.wordpress.com/

Thank for your visit and enjoy!

elpulloverazul's Shop Policies

Welcome

WELCOME to El pullover azul!

In our shop you can find handmade accesories, made of fabrics or wool from diferentes countries, but we also recycle clothes or materials to create bags, purses,... All our items are uniques because we use diferents materials for each pattern.
For more informtion, contact us in our email: elpulloverazul [!at] hotmail.com

Thanks!

Payment

*We accept ONLY payment via PayPal. Your payment is required within 3 days of purchase or the order will be cancelled and the product will be avalable to others customers again.
*You don´t need to have PayPal account to make a purchase. You just have to choose ‘I don´t have PayPal account’ and you can pay with your credit or debit card, Visa or Mastercard.

Shipping

*Shipping address:
¡IMPORTANT! Please make sure your Etsy address is correct when you checkout. All shipments will send to this address.
Let us know if you want a different shipping address for your order.

*Delivery time:
All the orders are mailed once a week, on mondays.
We send all the packages through the spanish postal service, ‘Correos’. Transit time will vary depend on location, so we can guaratee the arrival time. It can be between 1-3 days for Spain, 2-4 days for Europe and for the rest of destinies, it depends on each country´s postal service.
We cannot hold responsibility for losses or delays BUT if you have any problems immediately contact me and we'll find a solution.

*Shipping method:
All the packages are sent via ‘Carta Certificada’, which has a tracking number that allow you to check your shipment situation.
Shipping rates include shipping, handling and packaging costs. The costumers are responsable of any additional taxes or any additonal costs in the shipment.

Refunds and Exchanges

*I want you to be 100% happy with your purchase, in the unlikely event you are not we offer a full refund on the item. However I cannot refund return postage costs.
*We accept refunds within 3 days after the shipment´s arrival, but you have to send it in the same way that it was sent.

Last Updated March 25, 2012