el pullover azul
elpulloverazul's Shop Policies
WELCOME to El pullover azul!
In our shop you can find handmade accesories, made of fabrics or wool from diferentes countries, but we also recycle clothes or materials to create bags, purses,... All our items are uniques because we use diferents materials for each pattern.
For more informtion, contact us in our email: elpulloverazul [!at] hotmail.com
*We accept ONLY payment via PayPal. Your payment is required within 3 days of purchase or the order will be cancelled and the product will be avalable to others customers again.
*You don´t need to have PayPal account to make a purchase. You just have to choose ‘I don´t have PayPal account’ and you can pay with your credit or debit card, Visa or Mastercard.
¡IMPORTANT! Please make sure your Etsy address is correct when you checkout. All shipments will send to this address.
Let us know if you want a different shipping address for your order.
All the orders are mailed once a week, on mondays.
We send all the packages through the spanish postal service, ‘Correos’. Transit time will vary depend on location, so we can guaratee the arrival time. It can be between 1-3 days for Spain, 2-4 days for Europe and for the rest of destinies, it depends on each country´s postal service.
We cannot hold responsibility for losses or delays BUT if you have any problems immediately contact me and we'll find a solution.
All the packages are sent via ‘Carta Certificada’, which has a tracking number that allow you to check your shipment situation.
Shipping rates include shipping, handling and packaging costs. The costumers are responsable of any additional taxes or any additonal costs in the shipment.
Refunds and Exchanges
*I want you to be 100% happy with your purchase, in the unlikely event you are not we offer a full refund on the item. However I cannot refund return postage costs.
*We accept refunds within 3 days after the shipment´s arrival, but you have to send it in the same way that it was sent.
Last Updated March 25, 2012